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How to setup Smart WiFi Extender for 2.4Ghz-only devices?

How to setup Smart WiFi Extender for 2.4Ghz-only devices?

How do you configure the Smart WiFi Extender to support devices that should be on only the 2.4Ghz band?

 

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Message 1 of 9
ACE - Expert

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

A device that can only use 2.4 GHz will not attempt to use 5.0 GHz, therefore, configure the device normally and your 2.4 GHz clients will work fine.

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 9

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

Sadly there are some exceptions. So how can this be done manually?

 

 

Message 3 of 9
ACE - Expert

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

So you have a device that tries to connect via 5.0 GHz and you don't want it to?  That's different from a client that only has 2.4 GHz access.

When configured for "mesh" operation, the AirTies copies the settings of the Gateway its working with.  If you disable the 5.0 GHz band on the Gateway, it should also be disabled on the AirTies.

 

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 9

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

It’s not really a matter of want, it’s that some devices cannot maintain a good connection on the 5ghz band (Apple), so the need to be kept on 2.4. Disabling 5ghz is like cutting off all the taller devices off at the knees, and dropping AT&T back ten years in technology. 

So,

1) Back to the original question, how do we configure for devices that should only be on the 2.4 band?

2) You mentioned, When configured for mesh. So how can the AirTies be configured?  And can mesh itself be disabled?

Message 5 of 9
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ACE - Expert

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

When you follow the instructions included with the AirTies device, it discovers the gateway and syncs up with it.  If it automatically assumed the gateway-provided SSID, then it worked.

 

The exact methodology of disabling a band in the Gateway varies by the gateway model.  You start by going to http://192.168.1.254/ .  Then on mine I select Home Network, then Wi-Fi.  To disable 5 GHz, I would change the Radio Selection to 5 GHz Radio, then change Wi-Fi Operation to Off.  Then click Save...

 

image.png5 GHz band off

I think it is possible to deliberately configure the AirTies so that it won't "go-mesh" when located with a Gateway, but I've never tried to do that and I don't know how one would go about that.  But people have seem to have managed to do it by accident.

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 9
ACE - Expert

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

I should also point out that if you're determined that you need to have separate access, you can set up different SSIDs for the 2.4 GHz and 5.0 GHz bands.

 

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 9
Contributor

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

I have similar issue and question - Due to constant hopping of devices between 2.4 and 5 Ghz I prefer to give the two networks different SSIDs. However my ATT Wireless Extender (Airties 4920) then gets confused, and broadcasts my 2.4 SSID network name on 5 Ghz frequency. I tried resetting the extender and re-pairing it few times, but no help.

Message 8 of 9
Employee

Re: How to setup Smart WiFi Extender for 2.4Ghz-only devices?

The ATT Airties require both SSID/passwords be the same...

You would need to purchase a separate extender system that would allow for different SSIDs to function.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 9
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