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Cannot get internet although both my neighbors have it....


Cannot get internet although both my neighbors have it....

So I recently moved to a new house and of course you wanna go ahead and get things going as far aa tv,internet,etc... Well I call AT&T to get set up, they don’t provide internet where I live. No big deal. Ask my neighbors who do they have service with, AT&T!!! So I call back a day later same thing “we don’t provide internet there”. I’ll tell them my neighbors have AT&T They proceed to ask what is there address. Of course I give it to them and I’m told they can’t have AT&T because they don’t service that area.... So at this point I don’t know who to talk to. I go to a store, same exact thing. All I got there was a sells pitch for direct tv. So 3 months later still trying to get internet with no success. WHO DO I TALK TO FOR THIS!!!!!

Message 1 of 2

Re: Cannot get internet although both my neighbors have it....

Hi @Austinjmoore95 ,


Let us look into this for you! We'll be sending you a Private Message to gather more details and see if we can get Internet service set up for you. Be sure to check your Inbox for the message!


Aminah, AT&T Community Specialist

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