Explore & discover

Helpful Links

Cannot get internet although both my neighbors have it....

Contributor

Cannot get internet although both my neighbors have it....

So I recently moved to a new house and of course you wanna go ahead and get things going as far aa tv,internet,etc... Well I call AT&T to get set up, they don’t provide internet where I live. No big deal. Ask my neighbors who do they have service with, AT&T!!! So I call back a day later same thing “we don’t provide internet there”. I’ll tell them my neighbors have AT&T They proceed to ask what is there address. Of course I give it to them and I’m told they can’t have AT&T because they don’t service that area.... So at this point I don’t know who to talk to. I go to a store, same exact thing. All I got there was a sells pitch for direct tv. So 3 months later still trying to get internet with no success. WHO DO I TALK TO FOR THIS!!!!!

177 Views
Message 1 of 2
Administrator

Re: Cannot get internet although both my neighbors have it....

Hi @Austinjmoore95 ,

 

Let us look into this for you! We'll be sending you a Private Message to gather more details and see if we can get Internet service set up for you. Be sure to check your Inbox for the message!

 

Aminah, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic
Announcements

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support