For the mom who gives us everything - Mother's Day gifts that connects us.
Need help connecting your router?
rhollimon's profile

Contributor

 • 

1 Message

Monday, July 29th, 2013 6:40 AM

Can I have someone to come to hook up my DSL or I need a land line phone

Can I have someone to come to hook up my DSL  or I need a land line phone

Accepted Solution

Official Solution

New Member

 • 

25.7K Messages

11 years ago

If U-verse is available in your area then you will get that since AT&T is trying to phase out DSL.  You do not need a land line to get DSL or U-verse.  Yes you can choose a tech install or a self install as long as you don't add TV to the order.  TV requires a tech visit.

Employee

 • 

581 Messages

11 years ago

Hello rhollimon, if you recently ordered U-verse Internet as a self installation and had trouble installing it we can definitely send you a technician. A land line phone will not be required to install your services but it will require the cables to be present to deliver service to your  residential gateway. Since there may be fees associated with the dispatch of a technician I will send you a private message with the dispatch details.

Installation Instructions:

NVG510 Installation

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.