Can I have U-verse internet and DSL internet?

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Teacher

Can I have U-verse internet and DSL internet?

Hi

 

Can I have AT&T U-Verse internet and DSL internet at the same address?

 

 

Message 1 of 5 (1,572 Views)
Solution
Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Can I have U-verse internet and DSL internet?

Hello Ok11223,

No, it is not possible to have both AT&T U-Verse Internet and DSL Internet at the same address, nor is it possible to have multiple U-verse or DSL accounts at a single address.
Message 2 of 5 (1,571 Views)
Employee
Solution
Accepted by ATTDmitriyCM (Community Manager)
‎09-30-2015 1:39 AM

Re: Can I have U-verse internet and DSL internet?

No, cannot have two residential accounts at same address.

Yes, providing DSL is available at address, AND registered as a small business account.
This may result in lower speeds and higher costs than Uverse residential internet.
Additional issue is a small business account automatically renews contract every year.
Have very small (2-4 week) window at time of renewal to cancel without an early termination fee.

To my knowledge Uverse residential ETF is $180, for small business believe to be $450.
(Would need to very details before signing up.)
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 5 (1,556 Views)
Teacher

Re: Can I have U-verse internet and DSL internet?


my thoughts wrote:
No, cannot have two residential accounts at same address.

Yes, providing DSL is available at address, AND registered as a small business account.
This may result in lower speeds and higher costs than Uverse residential internet.
Additional issue is a small business account automatically renews contract every year.
Have very small (2-4 week) window at time of renewal to cancel without an early termination fee.

To my knowledge Uverse residential ETF is $180, for small business believe to be $450.
(Would need to very details before signing up.)

How do I switch from Residential to Small business account?

 

For max plus, will I pay $56 a month for 18mbps or more because its a small business account?

 

Once I'm a small business account owner, can I switch back to residential at any time?

 

I have a residential gateway so will I be able to trade it in for a gateway for small business? 

 

If all planned accordingly, we will have two uverse accounts at the same address. 1 residential and 1 small business. 

Message 4 of 5 (1,491 Views)
Solution
Accepted by topic author Ok11223
‎09-30-2015 1:39 AM

Re: Can I have U-verse internet and DSL internet?


Ok11223 wrote:

my thoughts wrote:
No, cannot have two residential accounts at same address.

Yes, providing DSL is available at address, AND registered as a small business account.
This may result in lower speeds and higher costs than Uverse residential internet.
Additional issue is a small business account automatically renews contract every year.
Have very small (2-4 week) window at time of renewal to cancel without an early termination fee.

To my knowledge Uverse residential ETF is $180, for small business believe to be $450.
(Would need to very details before signing up.)

How do I switch from Residential to Small business account?

 

For max plus, will I pay $56 a month for 18mbps or more because its a small business account?

As stated above, you may find that only lower speed tiers at a higher cost are available. Pricing starts at $45 (Go here for more information.)

 

Once I'm a small business account owner, can I switch back to residential at any time?

As stated above, you will be bound to a 1 year, auto-renewing contract. You'll have to cancel within a 2-4 week window at the time of renewal to avoid an ETF.

 

I have a residential gateway so will I be able to trade it in for a gateway for small business?

You will be required to have purchased or lease an appropriate gateway for your set-up. This will depend on the tiers available and what you sign up for. For residential U-Verse you will keep your existing gateway.  

 

If all planned accordingly, we will have two uverse accounts at the same address. 1 residential and 1 small business. 


 

@my thoughtshas answered some of your questions previously. 

Message 5 of 5 (1,477 Views)