Hello @jamiescoffee!
Based on theplan that you have told us you have, your average download speeds should be between 12.1 Mbps and 18Mbps.
Because your current speeds are well below that average range, let's try troubleshooting your internet. We also have some helpful tips for optimizing your speeds to see a consistently higher connection speed.
We hope this helps! Let us know if you have any other questions for us!
Alexander, AT&T Community Specialist
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