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slow internet

I just switched to direct tv and at&t internet and my internet is slow my wireless is slow and lags a lot when im on my laptop its horrible I have tried resetting my router and other things nothing helps im not happing at all

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Accepted by davidbk
‎12-31-2018 9:56 AM

Re: slow internet

Hi, @rlogan.

There are plenty of factors that can impact your wireless internet speeds. The best way to get the most out of your internet is to use a wired connection.

We also recommend you make sure you aren't using too much bandwidth by cutting down on the amount of devices using the internet at one time. Here's a calculator to give you an idea of what type of internet speed may be recommended for what you are do....

Also, you can check out our Troubleshoot & Resolve tool to run diagnostics and get personalized support, and our Smart Home Manager to mange your network and check on your WiFi health, and recommend a WiFi extender if needed.

Here's some Gateway optimization tips as well.

John, AT&T Community Specialist


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