espn3 It worked for me last year, this year it says I'm not authorized

Tutor

espn3 It worked for me last year, this year it says I'm not authorized

Last year I watched an FSU game on my desktop on ESPN3.  Tonight I tried to watch the Clemson game on ESPN3 from the same computer with the same internet connection (U-verse) and it is telling me I'm not authorized.

 

I tried from my ipad also through the watch ESPN app and same result.  I usually use the ipad through wi-fi but I also have 3G access through AT&T.  Does anyone know how I can get ESPN3 to work?  or why I no longer have access?

 

I'm a serious enough FSU fan to consider changing providors if it will get me the game on Saturday

Message 1 of 8
ACE - Expert

Re: espn3 It worked for me last year, this year it says I'm not authorized

rossmitch - I believe the ESPN rules are that your provider ID must be for TV service. If you do not have U-verse TV, do you have a different TV provider??
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8
Employee

Re: espn3 It worked for me last year, this year it says I'm not authorized

If have tv service need to be u200 or above for ESPN, ufamily not supported to my knowledge.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 8
Tutor

Re: espn3 It worked for me last year, this year it says I'm not authorized

No.  I do not have U-verse TV, only internet.  According to ESPN, having U-verse internet service is enough for me to get ESPN3 to stream on my computer but it wasn't working.

During last night's Clemson game I tried clearing the cache & different browsers and everything, never got to see the game.  But, for some strange reason I WAS able to get the Spain soccer game to come on but only using firefox.

So now it is a REAL mystery as to why I was "unauthorized" to watch a football game on ESPN3 but a soccer game worked.

Fingers crossed that the FSU game on Saturday will magically work.

Message 4 of 8
ACE - Expert

Re: espn3 It worked for me last year, this year it says I'm not authorized

rossmitch -
I think that many providers, including U-verse (e.g.yverse.com) and ESPN are causing confusion by presenting a full library of viewing options, but restricting what you can watch based on obscure rules. They may be compounding the situation by not actually applying the rules correctly 100% of the time.

Here is the FAQ listing for ESPN - http://espn.go.com/watchespn/faq#rec10
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 8
Employee

Re: espn3 It worked for me last year, this year it says I'm not authorized

If reading FAQs properly, since August 5, 2013 espn3 is only available on watchESPN which requires a video (TV) subscription from an approved provider, uverse is approved but you will need to sign up for tv package of u200 or above
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 6 of 8
Tutor

Re: espn3 It worked for me last year, this year it says I'm not authorized

Fantastic! So you are telling me that my bill has increased over last year AND my services have decreased. Perfect.  Just what I was looking for from my service provider! 

(this was sarcasm.  just in case you hadn't picked up on that)

 

Message 7 of 8
ACE - Expert

Re: espn3 It worked for me last year, this year it says I'm not authorized


rossmitch wrote:

Fantastic! So you are telling me that my bill has increased over last year AND my services have decreased. Perfect.  Just what I was looking for from my service provider! 

(this was sarcasm.  just in case you hadn't picked up on that)

 


I would take that up with ESPN.  "WatchESPN requires a video subscription from an affiliated provider" is their statement, not AT&T's.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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