11-07-2012 10:48 AM
Just within the last week or so, whenever I log in to my email account I'm met with the following message. "Sorry, your session has expired. Sign In Again. To protect your account, you need to confirm your password periodically." I then reenter my password and get the same message. This goes on and on. I'll close the Internet Explorer session, relaunch it and try again. Sometimes it lets me in, other times I get the same loop as described above. It does not matter whether or not I check the box to keep me logged in for the next 2 weeks. Any thoughts?
Solved! Go to Solution.
11-07-2012 11:39 AM
11-08-2012 9:44 AM
04-14-2013 4:39 PM
Come on, if I wanted a gmail account I would have done that from the start. There must be a legitimate way to clear up this AT&T problem. It's definitely not my computer because it happens on the desktop, the laptop and at work through their network and servers. What have you done AT&T?
04-19-2013 4:13 PM
I've been struggling with the same thing on my ATT portal page...but it's only on my home computer. I can sign in, click the 2 weeks button (even verified through my account settings), but if I close my browser and return, I have to relog in. The only thing that I can think of that I did, was I cleared my temporary Internet files maybe two weeks ago...right after that is when this started.
How do I get back to keeping logged in for more than the current session?
05-24-2013 10:31 PM
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!