08-25-2017 7:19 PM
For the past two days I have been unable to use the app because when I try to select the receiver I always get the message that the gateway can't be found.
So far I have (All of these were done for both devices.)
-deleted and reinstalled the app
-closed and reopened the app
-tried the troubleshooting feature of the app
All along I do have the following:
-my list of recorded movies
-the ability to set up items for recording
- the correct guide for my location
-the ability to watch live shows on my devices
-use the app remote
-select a show from the home page on the app
-watch any shows on my television using the app because the app won't connect to the receiver
05-10-2018 2:56 PM
My u-verse app decided it would work today. It appears to be fixed at least for now.
05-10-2018 3:05 PM
01-19-2019 5:21 PM
Any update on this? It's still not working.
Latest app version on iphone7
02-03-2019 1:50 PM
San Antonio on Super Bowl Sunday: “U-verse Wireless Gate not found,” even though I’m logged in to wi-fi THROUGH THE GATEWAY WITH THE PASSWORD PRINTED ON THE SIDE OF THE GATEWAY, AND CORRECTLY LOGGED INTO MY U-VERSE ACCOUNT!!!