UV Realtime Recommended profile is Red

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UV Realtime Recommended profile is Red

My UV Realtime had a message that stated that if my recommended profile was not green that I should post screenshots here.  So, that's what I'm doing.

 

The way I understand it though is that my current profile is set to the speeds I am paying for and my recommended is a higher tier of speed.  I am comfortable with my current internet package but just want to confirm that my profile is set correctly and isn't affecting my connectivity.

 

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Message 1 of 5 (1,654 Views)
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Accepted by topic author tito13kfm
‎09-30-2015 1:39 AM

Re: UV Realtime Recommended profile is Red

If you're not having any connectivity issues I would not worry about it, as it looks like you're getting what you're paying for (if you have the 12Mbs package).

 

 

 




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There are three kinds of people, those that can count, and those that can't.
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Message 2 of 5 (1,642 Views)
Contributor

Re: UV Realtime Recommended profile is Red

That is exactly the plan that I am paying for and I thought that was the case.  I just wanted to make sure that those graphs and numbers looked good to somebody else as well.

 

Thanks

Message 3 of 5 (1,640 Views)

Re: UV Realtime Recommended profile is Red


tito13kfm wrote:

That is exactly the plan that I am paying for and I thought that was the case.  I just wanted to make sure that those graphs and numbers looked good to somebody else as well.

 

Thanks



If you have any doubts you could always try a speed test and post the results here. www.speedtest.net

 

 

 




__________________________________________________________
How can you be in two places at once, when your not anywhere at all?
------------------------------------------------------------------------------------------------------
I really want to become a procrastinator, but I keep putting it off.
------------------------------------------------------------------------------------------------------
There are three kinds of people, those that can count, and those that can't.
------------------------------------------------------------------------------------
“Our great democracies still tend to think that a stupid man is more likely to be honest than a clever man, and our politicians take advantage of this prejudice by pretending to be even more stupid than nature has made them." :Bertrand Russell

                              

Message 4 of 5 (1,630 Views)
Expert
Solution
Accepted by topic author tito13kfm
‎09-30-2015 1:39 AM

Re: UV Realtime Recommended profile is Red

The recommended profile in UVRT is designed for those who have TV service.

For those with Internet-only service who did a self-install, AT&T sets the profile to 13,200/1500. This is correct for those customers, but UV Realtime has no way of knowing if your install was a self-install or a technician install. It assumes a technician install, and therefore the recommended profile is based on that plus what the line can handle.

For you, your statistics are fine and no action needs to be taken.
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