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Trying to download McAfee....


Trying to download McAfee....

Running MacBook Air with iOS 10.14.2

I have ATT Internet running 45 speed then correct password

I logged in using my.name@att.net. 

When I get to "McAfee anti-virus Plus Elite Edition" page and try Download, it says "this app won't work on this device.

I suspect it either rejects the iOS version. or doesn't recognize it.   I just wonder about theses possibility.  Maybe this app is not the one for Mac's.

Thanks for your help.

Message 1 of 2

Re: Trying to download McAfee....

Hi @bingeing!

We'd love to help you here! Let us try some basic steps to help fix this. We suggest that your clear cache on your device, restart it and then try downloading again.

You can also view this article on How to Install Internet Security Suite powered by McAfee.

Let us know if this helps!

Yetty, AT&T Community Specialist.

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Message 2 of 2
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