Contributor
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1 Message
Trouble connecting to the WiFi
Since I miss a payment for the WiFi I’ve been having trouble connecting some of my devices to the WiFi for example, my phone connected immediately as soon as I paid the WiFi but my Eco Alexa can’t connect to the network and I really don’t know what to do and how to connect them
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @sophialopint13
We understand you're having a problem getting devices connected after paying to restore services.
Have you tried rebooting the router?
If not please try rebooting the router and see if device's reconnect.
Charles, AT&T Community Specialist
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ATTHelp
Community Support
•
231.5K Messages
5 years ago
Hello
@sophialopint13
We understand you're having a problem getting devices connected after paying to restore services. We can help with that.
Have you tried rebooting the router?
If not please try rebooting the router and see if device's reconnect.
Charles, AT&T Community Specialist
0
0