Newest att.net email stacks conversations in a thread please stop
I keep losing emails because your "new" service decides when to stack messages in a thread. I go to check a message that I need info from and I can't find it because it is buried in a thread. Can you please make this an option instead of being automatic?
So I switched back to basic email but now that is frustrating because there is no option that I can find to have a preview window at the bottom. So I have to keep clicking back to the inbox from a message. Where are the view options buried for basic email?
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Frustrating thing was I talked to 3 att support people on the phone (they kept moving me to someone else) and none of them told me about this option- they didn't even understand what I was talking about though I explained it multiple times.
The third person sent me to help.yahoo.com and said if there was an answer I would find it there somewhere. Wow, great customer support.
I usually do help myself first- if I call it's because I didn't find the answer- so just telling me to keep on looking was very frustrating!