Tutor
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7 Messages
New to U verse, constant WiFi issues
I was forced to switch from DSL to U verse. I've had U verse for 2 weeks and I am constantly having to reboot the router because the WiFi disconnects. The hard wire PC is fine. That part is good, just the WiFi. So far I am very disappointed with U Verse. Is there a fix for this problem?
Thanks Jeff
Thanks Jeff
ApexRon
Professor
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2.2K Messages
7 years ago
Please provide the make/type/model of the AT&T provided router/gateway as well as the make/type/model of the devices impacted.
I suspect there may be a channel conflict with your neighbors. When you see what available WiFi SSIDs there are to connect to, are there some that show a strong signal?
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Numskull
Tutor
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7 Messages
7 years ago
My router model is: NVG589, date is 7/22/2014
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ApexRon
Professor
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2.2K Messages
7 years ago
Disable IPv6:
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Screen Shot 2017-05-22 at 8.18.10 PM.JPG
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Numskull
Tutor
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7 Messages
7 years ago
Ok, so I went 3 days with no problems. Then it has started again. I have Disabled IPv6, and changed my wireless channel to 11 instead of automatic. It said, it was the best one for me. Crrossing my fingers.
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Numskull
Tutor
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7 Messages
7 years ago
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ApexRon
Professor
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2.2K Messages
7 years ago
You stated that you had a WiFi printer with no issue. Is there only one device that you're having an issue with? If so and it is a Windows device, check the Energy settings for the WiFi adapter on the PC. Windows could be putting the WiFi adapter in energy saving mode.
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Numskull
Tutor
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7 Messages
7 years ago
I'm actually thinking of just dropping this u verse crap. I'm am not a Happy customer now.
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