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Netflix Streaming Issue

Netflix Streaming Issue

Hello,

 

I recently disconnected my TV service with U-Verse and downgraded my internet to the 12 Mbps plan. I have signed up for Netflix and have been having constant issues with their instant streaming. Anything I'm attempting to watch loads fine and plays on average for 15 minutes, then gives me a Loading message. The system never recovers and I have to back out of the episode and start it again. After I restart it, it plays for another 15 minutes and gives me the Loading message.

netflix_loading.png

 

This doesn't appear to be a Silverlight issue, I've tried 2 different computers with 2 different versions of Silverlight and both get the same symptoms.

 

I have been monitoring the WAN bandwidth inside my router running DD-WRT that is behind the ATT 2Wire. My router is setup in the DMZplus mode in the 2Wire. Before the loading message appears, I notice that the bandwidth monitor in my router drops to nothing.

bandwidth_drop.png

 

I was having issues with TV and internet service inturruptions outlined here: http://forums.att.com/t5/Residential-Gateway/Line-Over-Committed/m-p/2979413

 

My line is still overcommitted in UV Realtime and I was wondering since I'm just using the internet service, would downgrading my profile to the recommended profile shown in UV Realtime remedy this issue?

 

Thanks!

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Message 1 of 6
ACE - Expert
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Accepted by jeremybarker
‎09-30-2015 1:39 AM

Re: Netflix Streaming Issue

I am wondering if you're running into the DHCP lease renewal issue that the RG's are prone to.

 

The initial DHCP negotiation works fine.  But the response to the renewal request comes from a bad IP address and may not be properly processed at the client.  The lease eventually expires and traffic stops flowing.  

 

Try looking here:

 

http://www.dd-wrt.com/phpBB2/viewtopic.php?p=663213

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Message 2 of 6

Re: Netflix Streaming Issue

Thanks alot for that link! I would have never thought to look for this. I'll try this as soon as I get home and post back results.

Message 3 of 6

Re: Netflix Streaming Issue

Thanks again for the link, that was the key.

Message 4 of 6
ACE - Expert

Re: Netflix Streaming Issue

Great! Glad to hear it.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6
Contributor

Re: Netflix Streaming Issue

I thought that ATT and Netflix had come to an agreement?  I continue to have problems playing Netflix and I have athe upgraded Uverse.  That means I am paying for a lot more bandwidsth than I should need to run Netflix without all of the interruptions.  What's the deal?

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