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Re: Mt IP address changed.

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Mt IP address changed.

Hi

How do I tell why my IP address changed. No changes have been made on my account or the router which I'm aware of.

Can you help?

Thanks,

Mike

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‎02-10-2018 8:12 AM

Re: Mt IP address changed.

You may not never know....

 

Some items that could result in IP change.

 

The card was changed (upgraded). Any port change including a card replacement would change IP.

 

Similar, you were moved to a different port.

Bonded pairs need two ports on same card, it is possible to provide a bonded service your service was moved to a different card freely up a port on the original card.

 

Software update... While generally gateway swaps and software updates do not change IPs, it does not mean it cannot happen. Thus a different gateway installed or a software update pushed out could change IP.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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