Ask a question
Search in Internet Forums

Internet Forum

Reply
Posted Jun 14, 2014
1:38:58 PM
View profile
Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

just like what topic says.

 

my wifi is working, but local ethernet is off from the work.

unfortunately I got a printer which has to be wired to network, so I meet this problem..

I have tried reset router ,  replug....and those did not work.

 

someone help?

just like what topic says.

 

my wifi is working, but local ethernet is off from the work.

unfortunately I got a printer which has to be wired to network, so I meet this problem..

I have tried reset router ,  replug....and those did not work.

 

someone help?

Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

1,502 views
4 replies
(0) Me too
(0) Me too
Reply
View all replies
(4)
Highlighted
0
(0)
  • Rate this reply
View profile
Jun 14, 2014 5:49:49 PM
0
(0)
ACE - Master

Are you saying that your printer has an Ethernet port?  Because most do not. At least none that I've ever seen. Most printers have a USB port which needs to be connected with cable to a USB port on a computer which has the printer's software installed.  I've had experience only with several different models of HP PhotoSmart printers and they all had USB ports......NOT Ethernet.  The 2-Wire AT&T Residential Gateway does not have a USB port.  At least my 3801 does not.  So in my case the printer had to be connected to a PC that is turned on....and would be unavailable to other devices on the home network.

 

Now....having said all that....if you were to purchase an outboard router....like, for example, the NetGear N600....you would discover that this router does have a USB port ( in addition to wireless capability and additional Ethernet ports.  According to NetGear's instructions....this USB port can be used to make your printer Wi-Fi capable and thus it could be accessed by every PC or tablet on your home Wi-Fi net....assuming they have the printer's software installed on them.

 

My own NetGear Dual Band N600 is connected to the AT&T 2-Wire Residential Gateway (RG) via Ethernet cable.  Then I turned off the wireless function inside the RG and use the new outboard router exclusively.  I paid $79.95 for the NetGear router.  There are less expensive single band units available but you would have to make sure that they have the USB port built in.  It really is more simple than it sounds.  I just followed the instructions furnished by the manufacturer and it all worked the first time.

 

Subsequently I have purchased a new HP PhotoSmart printer and it has Wi-Fi capability built in but the function is the same.

 

I hope this was of some help to you.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher

Are you saying that your printer has an Ethernet port?  Because most do not. At least none that I've ever seen. Most printers have a USB port which needs to be connected with cable to a USB port on a computer which has the printer's software installed.  I've had experience only with several different models of HP PhotoSmart printers and they all had USB ports......NOT Ethernet.  The 2-Wire AT&T Residential Gateway does not have a USB port.  At least my 3801 does not.  So in my case the printer had to be connected to a PC that is turned on....and would be unavailable to other devices on the home network.

 

Now....having said all that....if you were to purchase an outboard router....like, for example, the NetGear N600....you would discover that this router does have a USB port ( in addition to wireless capability and additional Ethernet ports.  According to NetGear's instructions....this USB port can be used to make your printer Wi-Fi capable and thus it could be accessed by every PC or tablet on your home Wi-Fi net....assuming they have the printer's software installed on them.

 

My own NetGear Dual Band N600 is connected to the AT&T 2-Wire Residential Gateway (RG) via Ethernet cable.  Then I turned off the wireless function inside the RG and use the new outboard router exclusively.  I paid $79.95 for the NetGear router.  There are less expensive single band units available but you would have to make sure that they have the USB port built in.  It really is more simple than it sounds.  I just followed the instructions furnished by the manufacturer and it all worked the first time.

 

Subsequently I have purchased a new HP PhotoSmart printer and it has Wi-Fi capability built in but the function is the same.

 

I hope this was of some help to you.

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

2 of 5 (1,478 Views)
0
(0)
  • Rate this reply
View profile
Jun 14, 2014 7:33:38 PM
0
(0)
Contributor
It is brother mfc 7360n, don't think so it is outboard.
And yes, it has an Ethernet port...connect to router to link to the network..

then I found my Ethernet port light is off.
It is brother mfc 7360n, don't think so it is outboard.
And yes, it has an Ethernet port...connect to router to link to the network..

then I found my Ethernet port light is off.

Re: Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

3 of 5 (1,465 Views)
0
(0)
  • Rate this reply
View profile
Jun 14, 2014 9:37:39 PM
0
(0)
ACE - Master
Edited by hpmsrm on Jun 14, 2014 at 9:50:04 PM

OK. Thanks.  It's a good night.  I learned something.  I did go to the Brother Web site and looked up your model.  It has USB and Ethernet ports.  One thing jumped out at me.  The word "or".  The description says you can use the Ethernet port to interface with your network or you can use the USB port to interface with one PC.  Now this sounds like a stupid question, and it probably is, are you perhaps trying to use both ports simultaneously?  I imagine you are not.  But I thought I'd ask because, in my case, it is either one or the other....USB or Wi-Fi.....but not both with my printer.  Perhaps the same applies in your case?

 

Well I hope one of the other team members who knows more about Ethernet will jump in here.  It's a problem I've never faced, thank goodness.  I feel for your frustration.  Wish I had been of more help.

 

P.S.  Have you had a look at the Network Ethernetwork guide from Brother?  Here is link.  Perhaps it might provide some help for you.  It might be as simple as a setting.  It's a PDF file so you could download it and print it out if you wish:

 

http://www.brother-usa.com/VirData/Content/en-US%5CMFC%5CConsumer%5CNetworkUsersManual%5C%5CNUM_DCP_...

 

 

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher

OK. Thanks.  It's a good night.  I learned something.  I did go to the Brother Web site and looked up your model.  It has USB and Ethernet ports.  One thing jumped out at me.  The word "or".  The description says you can use the Ethernet port to interface with your network or you can use the USB port to interface with one PC.  Now this sounds like a stupid question, and it probably is, are you perhaps trying to use both ports simultaneously?  I imagine you are not.  But I thought I'd ask because, in my case, it is either one or the other....USB or Wi-Fi.....but not both with my printer.  Perhaps the same applies in your case?

 

Well I hope one of the other team members who knows more about Ethernet will jump in here.  It's a problem I've never faced, thank goodness.  I feel for your frustration.  Wish I had been of more help.

 

P.S.  Have you had a look at the Network Ethernetwork guide from Brother?  Here is link.  Perhaps it might provide some help for you.  It might be as simple as a setting.  It's a PDF file so you could download it and print it out if you wish:

 

http://www.brother-usa.com/VirData/Content/en-US%5CMFC%5CConsumer%5CNetworkUsersManual%5C%5CNUM_DCP_7065DN_HL_2280DW_MFC_7360N_7460DN_7860DW_EN_2845.PDF

 

 

The problem with socialism is that you eventually run out of other peoples' money. .......Margaret Thatcher
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

[ Edited ]
4 of 5 (1,454 Views)
0
(0)
  • Rate this reply
View profile
Jun 16, 2014 7:18:04 AM
0
(0)
Community Support

 

Hello monsoonle,

 

I'm sorry you are having difficulties to setup your printer. It is possible you have a defective Ethernet cable and recommend using a different one. Also, please try connecting other devices wired to your gateway. If the Ethernet LED comes on with other devices such as a laptop, it may indicate your printer is in need of some drivers. You can send me your account information and I will be glad to access your gateway remotely and see if there is anything else I can do to help.

 

 

Regards,

 

SadathCS
ATTU-verseCare

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.

 

Hello monsoonle,

 

I'm sorry you are having difficulties to setup your printer. It is possible you have a defective Ethernet cable and recommend using a different one. Also, please try connecting other devices wired to your gateway. If the Ethernet LED comes on with other devices such as a laptop, it may indicate your printer is in need of some drivers. You can send me your account information and I will be glad to access your gateway remotely and see if there is anything else I can do to help.

 

 

Regards,

 

SadathCS
ATTU-verseCare

Need more help?

Download the myAT&T App and click Fix It Now! Support Tools to get U-verse help. Have additional questions, post below or search our forums using the search bar above. Our community members post a lot of great answers!

For more assistance, send a brief message to ATTU-verseCare . Be sure to include your account number, name, and contact number.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Local Ethernet light is keeping off, can't do nothing to turn it on, how to solve it?

5 of 5 (1,392 Views)
Share this post
Share this post