Just got uverse today is this normal?

Contributor

Just got uverse today is this normal?

I just got uverse today 12 down 1.5 up the speed seems fine but the ping seems a little high.Using speedtest i checked the next town which is only 50 miles away and my ping is 41ms? Does that sound normal?

1,430 Views
Message 1 of 5
ACE - Expert

Re: Just got uverse today is this normal?

"The next town" could be reached by going across the state and coming back.

 

If you're using the VDSL2 protocol (RG is a 2WIRE 3600, 3800 or 3801), then there is an inherent additional 10-15 ms in ping due to the interleaving of data between packets (which improves reliability of data transmission), so if you're used to a 26 to 31 ms ping time to the host you're testing against, then I'd say your results are normal.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 5
Highlighted
ACE - Master

Re: Just got uverse today is this normal?

I live near the IL/WI state line, and have hte same service as you.  If I test with a server in Chicago I get download rates aroune 11.82 Mbps, and uploads around 1.45 Mbps with a ping time around 40 msec.  If I test with a server about 200 miles away in/near MN, I get download speeds of 11.87Mbps, uploads around 1.48 Mbps, and pings around 32 msec.  The server can make a difference.


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 3 of 5
Contributor

Re: Just got uverse today is this normal?

my ping to chicago is 57.Thanks for all the replies just wanted to make sure all sounds normal lol.

Message 4 of 5
Contributor

Re: Just got uverse today is this normal?

Yeah Jeff 3801
Message 5 of 5
You must type a description before you click preview or reply.
Share this topic
Announcements

Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!

Service acting up? Click here to troubleshoot now!

Do you have questions about Internet and Email Security? Have them answered on Wednesday, April 26th at our Knowledge Sharing Session: Hack Attack!

Additional Support