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Internet Parental Controls – How To Make Your Online Experience Safer

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Internet Parental Controls – How To Make Your Online Experience Safer

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Keep Your Online Experience Safe!

 

There are a lot of things we must protect our kids from. AT&T can help you to ensure you surf smart, protect your family and guard against online threats. AT&T Parental Controls allows parents to protect their children from inappropriate online content. Control access to Websites, E-mail, Instant Messaging, Chat, Message Boards, and more! Plus, you can even set time limits for access to the Internet!

 

Internet Explorer Custom Browser Download Now!

Get all of your browsing needs met with our custom IE 11, which will come with the AT&T Toolbar, pre-installed. Click download to get started.

 

AT&T Toolbar Download Now!

The AT&T Toolbar gives you shortcuts for quick and easy access to search enhanced by Google, your att.net homepage, AT&T Mail, and the latest in news, finance and more.

 

The Parental Tool

AT&T provides the features above to help make your child's online experience is safer. Remember, you are one of the most powerful tools in the arsenal! 

 

Other Helpful Links

Security Center

AT&T Internet & Email Security: Information on how to keep your online experience safe from phishing, viruses and other threats! 

AT&T Internet Security Suite Powered by McAfee

 

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 15
Community Support
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Accepted by topic author Community Support
Accepted by ATTCustomerCare
‎10-20-2017 11:14 AM

Re: Internet Parental Controls – How To Make Your Online Experience Safer

Want to keep your online experience safer? Check out the information above to learn how! 

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 2 of 15
Contributor

How can you filter/block sites using the 5268 router?

How can you filter/block sites using the 5268 router?

Message 3 of 15
Community Support

Re: How can you filter/block sites using the 5268 router?

Hi @dansuh,

 

I moved your comment to this post. It has information regarding your question to block sites. The modem itself does not  have this future and I do not know if it will in the future. 

 

ChrisZ, AT&T Community Specialist 

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 15
Contributor

Re: How can you filter/block sites using the 5268 router?

My parental control is coming on even tho it’s not set. Plz help. It’s on every channel 

Message 5 of 15
Tutor

Re: How can you filter/block sites using the 5268 router?

Hello,

 

Need a solution from AT&T for parental control...that is not Circle Disney....our youngest is an astute technology geek and can out smart systems like Circle Disney... please give hints to a low-techie parent....Thanks!! 

FYI I hear that there are routers that have these features already in them...so why aren't you selling them?!!

Please forward this to your Research & Development Department because they need to catch up to the younger techies!!! 

Message 6 of 15
Contributor

Re: How can you filter/block sites using the 5268 router?

Is it possible to point the ATT router to a site like OpenDNS with web filtering capabilities. I had my Net Gear router going through Open DNS, but I can't figure out how to do that with this router?

Message 7 of 15
Contributor

Re: How can you filter/block sites using the 5268 router?

Hi, were you able to find an answer?

Message 8 of 15
Tutor

Re: How can you filter/block sites using the 5268 router?

We have the same issue.  We need help from At&t to keep technology use safe for our children. FYI- Verizon has a reputation for having great parental controls. 

Message 9 of 15
Tutor

Re: How can you filter/block sites using the 5268 router?

I want to limit my kid using wi-fi at home ( time)

Message 10 of 15
Contributor

Re: How can you filter/block sites using the 5268 router?

I am also looking for the capability to limit the time a device is able to connect to WIFI.  With spectrum I was able to block out times for devices as long as I knew the MAC address.  I can't find anything like that on the router or the website.  Waiting patiently for an answer.

 

Thanks

Message 11 of 15

Re: How can you filter/block sites using the 5268 router?

Hello,

I am trying to keep my young children safe on the internet.  I would like to block adult content from coming over my wifi.  I was not able to use opendns.com internet content filters because of firmware built into the uverse router that does not allow this.  Even the AT&T parental controls that are allegedly device specific through Smart Home Manager are only supported by windows operating system so they would not work on a chromebook or an iphone.  I spent 45 minutes on the phone with an AT&T technical support rep and he was unable to provide any solution either and seemed surprised that AT&T lacks this feature.  This page mentions that parental controls for the internet are available, but provides no information on how to install them or where to find them.  If they do exist (which seems unlikely), they need to be made more user friendly - even the tech support reps could not figure out how to support parental controls.  If AT&T cannot provide a solution, I expect I will be changing internet providers.  Thank you.

Message 12 of 15

Re: How can you filter/block sites using the 5268 router?

I fully agree with is post , it is unacceptable that AT&T does not make internet filter more readily available for parents.  Every solution that I have found is a 3rd party app that does not solve the issue and fix underlying issue to restrict certain content.  It's way too easy for a child to access disturbing content on the internet and the fact that AT&T does not have a readily available parental control feature is shocking.  Or, the fact that AT&T wants to charge an additional fee for this basic functionality is absurd and insulting.   

Message 13 of 15
Contributor

Re: How can you filter/block sites using the 5268 router?

I agree with the others. AT&T needs to catch up and provide parental controls. I put controls on phones and such, but it's best to have it at a router level to protect any device. I have Open DNS on a router, so I'll just have to keep using that though it throttles my speed significantly. The links on all AT&T sites that I can find point to this thread that basically say they have no way to help parents. Not cool. 

Message 14 of 15
Scholar

Re: How can you filter/block sites using the 5268 router?

You can purchase your own router with the features you want and attach it behind the ATT gateway. Easy solution that may come to ATT in a few years or have it today with features you want. 

Message 15 of 15
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