- edited 02-13-2015 3:18 PM
Changing the Wireless Channel on an 2Wire/Pace U-verse Gateway.
Have an NVG? Click Here.
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService
Solved by: Go to Solution.
- edited 03-28-2016 2:47 PM
You may experience weak or dropped signals if say a cordless phone and Wi-Fi gateway share the same frequency channel or if two gateways sharing the same frequency channel are located relatively close to each other.
A potential fix for this issue is to change the channel, thereby reducing frequency interference. The steps below show how to check which channel you're currently on and which channels are available for you. Trial and error testing may be required to find the right channel for you.
07-29-2018 6:38 PM
Change it and find out for yourself in your specific environment how channel changes affects your wifi. It will either work, not work, or partially work (sometimes). You can't hurt anything by experimenting. You can always put it back to what it originally was (auto).
___________________________________________________This is a public forum and I am a customer just like you. Click kudo if you feel this post is helpful and "Accept as Solution" if it solves your problem.
10-20-2018 10:02 AM
Step 2 says to type, then has a pic, but doesn't say what to type. Please update these instructions. Thank you.
04-20-2019 5:27 PM
Visit these related resourcesView New Device Help!