- edited 11-01-2019 8:52 AM by ATTCommunityTea
Most people don't need advanced features that personally owned routers offer and will be just fine using the NVG589 and turning off their personally owned router. But if you're like me (and I know I am!) then you are probably reading this thread because you have ip cameras, personal clouds, photo servers, guest wifi, VPN's, xbox, QOS settings, et al. I have an ASUS RT-N66U , a VIP2250, and a wireless reciever with a WAP; but your settings should be similar.
The NVG589 does not have a simple 'Bridge mode' setting so you will need to get into weeds to get this working. I hope you're ready.
Make sure you have a laptop or a computer that you can connect directly into the NVG589.
Unplug all ethernet cables from the NVG589 except for the one going into the aforementioned laptop.
Write down the MAC address of your personal router (the WAN MAC address if you see different ones for LAN and WAN)
Settings on the NVG589
Personal Router Settings.
I also changed settings in my IPTV under LAN:
At this point, I checked the internet and everything was working great through the router. I restarted by 2 TV boxes (the VIP and the wifi ones). Everything is peachy.
Your mileage may vary. Good luck.
EDIT to update WAP configuration.
Solved by: Go to Solution.
04-30-2018 7:47 PM
You have to change Allocation Mode before you can proceed with any other field on this screen. If you choose Passthrough, then it will stay disabled. If you choose Default Server, then you could fill it in, but that's not the way I would configure it. Here's a sample setup:
04-30-2018 8:36 PM
I have mine setup in full manual, which is another way to do it.
On target router WAN interface, I specify a static connection, and enter IP, Subnet mask, default gateway and DNS. The first 3 are just cloned from the RG itself, and for DNS you can pick your favorite like quad 9 or google or even just the standard one from att.
This config survives the numerous RG restarts that happen due to frequent power grid interruptions. Which I've been meaning to talk to att about since it is my understanding VRADs are supposed to be on battery backup, and if true, there is a problem with the one in my neighborhood...
10-02-2018 12:03 PM
Just want to give kudos to the OP and David for the IP block update. I just had my service upgraded from 50 Mbps to 100 and I could not get my speeds to go past 45-55 on the actual desktop behind router. However at the modem I was hitting 105. I was using the OP's settings since first set my modem into pass through mode, but after using David's IP block and subset update suggestions now I am able to hit 90+ on my desktop. I m guessing 192.168.2.x might have caused some interference and slowed me down and 192.168.15.x works a lot better. Great job everyone!
12-17-2018 7:58 AM
I'm still having issues after trying several suggestions. AT&T installed the Internet 300 plan earlier this month. They installed the Arris BGW210-700 gateway. From the gateway diagnostics tab, I ran a speed test and was getting 300M up and down but something less than 100M up and down when I run a speed test to a test site (att.com/speedtest, speedtest.net. speakeasy.net, etc) from the back side of the gateway. (Just wondering to where the gateway diagnostic test is terminating. Was wondering if this is from the gateway to the place in the network where services is concentrated since this is a shared service. For me it's about a 1/4 down the street. Possible the slowdown is between that concentration point and the central office??)
I too have the ASUS RT-N66U behind the BGW210. I did get IP Pass-thru working and I use a 10.x.x.x IP range on my ASUS. I checked and my cable between the gateway and my router is a CAT5-E. I have a CAT6 ordered but I should be fine with CAT5E for 300M speeds. I set the AT&T gateway for IP Pass-thru, Wi-Fi off, packet filtering off and only my router connected to LAN1. My ASUS shows a WAN connection at 1G so I should be at least >100M.. Full disclosure, I am connected via 5GHz Wi-Fi as it's not convenient to direct connect but I should be able to get more than 60M which is my average speed test speed with no other devices. My CAT6 should be in this week so I'll see if that fixes anything. I'll report back if Yes.
Just seems like there is something slowing the bandwidth. Seems like different people do different things and get theirs running faster but the next guy does the same thing with no change. Really hoping someone figures this out as it appears to be an issue with the Arris and the Pace gateways.
12-19-2018 7:31 AM
OK, Installed the CAT6 cable between the BGW210-700 and my ASUS RT-N66U. Still getting <100M up and down. I didn't think the CAT6 would give me any more than the CAT5E I had but it was worth a try. My ASUS shows a 1G connection and IP Pass-thru is working as I have a public IP on my router. What am I doing wrong?
- edited 02-06-2019 12:36 PM
Thanks you very much @frostcall for the detailed instructions. I have an Arris BGW210-700 as the modem + router and not the NVG589 mentioned in the post for 300mbps AT&T fiber. I got it at the beginning of this year. Some of my devices were getting disconnected frequently. Especially the Tablo Tuner. With Tablo Tuner I was not sure whether it was the OTA signal or the wifi issues. Anyway I was having issues with other devices on the wifi network as well. So, I decided to used my own router under which wifi was working fine.
Initially, I could not get the connection to work. I got the public ip address briefly on my routher - Linksys WRT1200AC running OpenWrt. Then it disappeared subsequently.I abandoned the exercise at that point and leave it for another day.
But on another day, when I had some time, I decided to be patient and follow the entire procedure from scratch.
I reset the BGW210-700 through Diagonsitics>Reset menu. I also reset my OpenWrt router. Then I followed your instructions ditto as given in the above post. And just in less than half hour, I now have my router doing all the wifi and DHCP. And with that, all my problems seem to have gone away. It's been a few days and it's working fine. Hopefully it stays that way.
My recommendation to anybody will be if you can afford the time, it probably better to reset and start from scratch.
- edited 04-27-2019 3:39 PM
04-27-2019 5:46 PM
This thread is about Arris gateways. If you are having problems with Pace, find that thread and post there. You’ll have lots of company.
As for the BGW210, it too has several threads to get in on. Find one or start your own. Include as much detail as possible. Many of us run in passthrough mode fine with no issues, but there are always caveats.
- edited 10-21-2019 3:38 PM
I know this is an old but well tested set of instructions so Thank You for them. I am in the planning stage to park an ASUS RT-AC88U router behind my NVG589 gateway that serves Uverse-TV and VOIP services. I understand all the steps, read every post here, and have the following plan:
Execute the steps as defined
Keep the NVG IP addressing but restricting the range to about 8 available addresses. Change the ASUS router to the new subnet. This should allow both my Voice and TV, the only devices connected to the NVG aside from the ASUS, to continue working while limiting exposure to the outside world since the protections are turned off and moved to the new ASUS. Furthermore the real network with all the devices will be on the new subnet and not visible to the outside.
Move all RJ45 cabled connections to the ASUS
Reestablish all wireless devices to the ASUS
Once connections to all devices, about 30, are established open the ports as needed and establish external connections.
1) in the instructions it is very clear to make sure the only RJ45 connected to the NVG is the PC used for configuration. My STBs are coax connected, and my telephone comes from a green, RJ11 port on the back of the NVG. Do I need to unplug the Coax and phone RJ11 connections too?
2) With leaving the original NVG range "alone" for voice and TV is it likely my voice connection will work properly? I really only use it as an outgoing line so if incoming is sporadic it isn't a problem.
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