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Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

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Former Employee

Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

You stream, I stream, we all stream for…well, entertainment! Find answers to your streaming questions on Wednesday, December 14th from 1-5pm ET. A live panel of gurus will be right here to discuss everything there is to know about streaming, including shows on DIRECTV NOW.

 

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Message 1 of 301
Former Employee
Solution
Accepted by topic author
Accepted by beckyww
‎12-06-2016 7:06 AM

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Let's meet our panel of streaming gurus!

 

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From @ATTDIRECTVCare - "Hey Streamers! Our team is comprised of seven people that have collectively 59 years of service. Talk about experience! We support AT&T Home products such as TV, Internet and Home Phone. We also support AT&T’s newest product DIRECTV NOW, which is a streaming service that provides customers access to live content along with on demand movies and TV shows. Our main focus is moderating and answering questions in the Community Forums however we work on various projects including managing Twitter (@ATTCares, @DIRECTVService, @DIRECTVNOWHelp) and YouTube. We love collaborating and helping our customers out, so we’re happy to be here!"

 

 

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@GaryVo is a technician, mentor and leader from AT&T mobility with certifications from Apple, Blackberry and Google.  His favorite part of every year is Seahawks football in the fall with hiking and camping throughout the northwest.  Recently joining the DirectTV Now Care team, he brings enthusiasm and technical knowledge to our community forums. 

 

 

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 @JefferMC started networking computers with async terminal cables in 1984. Today he’s a web application developer who enjoys online gaming, disc golf, ultimate Frisbee and cheering the University of South Carolina. He joined the AT&T Community Forums in November, 2009, and has earned earned 32 badges. 

 

 

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@litzdog911 is a long-time DIRECTV Techknow Guide, joining the AT&T Forum in 2015.  He's a marketing manager for a technology company and volunteers with his therapy dog at schools, libraries and college campuses providing reading assistance and stress relief.  He's earned 18 badges.  Read more about him in his January 2016 ACE of the Month interview.

 

 

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@lizdance40 - Award for Community Excellence (ACE) recipient LizDance40 joined the community in February, 2014.  She's authored more than 650 Accepted Solutions, earned 26 badges and authored two blogs:  Data Management and Wieless Service: 10 Things You Need to Know. Read more about her in her March 2016 ACE of the Month interview.

 

 

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@MikeCheck123 is a Lead eCommerce Manager at AT&T and has been with the company for 15 years.  For the past six years, he’s supported AT&T’s TV products (DIRECTV, U-verse TV & the newly launched DIRECTV NOW) and maintains their Support experiences for att.com.  Mike resides in Atlanta, GA but from Ohio originally, where he became a college football enthusiast and loyal Ohio State Buckeyes fan. 

 

 

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@sandblaster  is recently retired after 38 years in the communications and computer field. He served 22 years as an Air Force officer and the last 16 years with AT&T as a technical architect, most recently a member of the team building the AT&T Cloud.  Read more about him in his December 2016 ACE of the Month interview.

 

Message 2 of 301
ACE - Expert

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

What an awesome looking group!

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 301
Teacher

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

am i on the right page for the directv now discussion starting in a few minutes?

 

Message 4 of 301
Former Employee

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Hey there, @babaoriley!

 

You're definitely in the right place. If you have any questions, just let us know!

 

-Mariana

Message 5 of 301
Contributor

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Will i be able to stream youtube and netflix?

Message 6 of 301
Teacher

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

yes, i'd like to know if directv now is going to support dolby digital on all channels for listening pleasure?

 

Message 7 of 301
Mentor

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Will we ever receive RSN locals?

Message 8 of 301
Guru

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Are there app updates for iOS and tvOS in the works to add in the reverse/forward and restart controls that should be there, but aren't?

Message 9 of 301
Teacher

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

When will DirecTV now provide Alternate Regional Sports Networks.  For example, Fox Sports Carolinas is an alternate of Fox Sports South.  The team I care about is on Fox Sports Carolinas.  Sling TV has these Alternates today.

Message 10 of 301
Mentor

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

When can we expect additional TV Anywhere app functionality from our Directv NOW logins?

Message 11 of 301
Former Employee

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Hey, @csnider79!

 

Thanks for asking! In order to better answer your question, could you clarify which app you're asking about?

 

-Mariana

Message 12 of 301
ACE - Expert

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

Great questions!  Keep 'em coming.  I'm curious to know some of these answers, too!

 

____________________________________
We ACEs are customers too, NOT employees. Answers are based on experience. They're honest, even if not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 13 of 301
Anonymous
Not applicable

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET

When will the service actually work? I've had nothing but trouble on all my devices. Simply get a black screen on my laptop and a fuzzy line through the middle on my amazone fire tv. I know it's not anything on my end since all my other streaming apps work just fine!

Message 14 of 301
ACE - Expert

Re: Full Stream Ahead - Knowledge Share on Wednesday, 12/14/16, 1 - 5 p.m. ET


@nightowl911 wrote:

When can we expect additional TV Anywhere app functionality from our Directv NOW logins?


Can you be more specific about what functionality you're looking for?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 301
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