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3 Messages
Earthlink SMTP smtpauth.earthlink.net outbound email being blocked?
I work for a small business & we use Earthlink SMTP smtpauth.earthlink.net outbound email service to function. The software worked flawlessly until I changed from cable to U-Verse. Does anyone have any answers for this problem. Uverse appears to be blocking the SMTPserver port. I am inclined to agree since things have not been a problem until the new service was set up from ATT.
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Anonymous
New Member
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25.7K Messages
8 years ago
I located this on Earthlinks site:
Check to make sure that your email program has the outgoing (SMTP) sever set up correctly.
I assume you can receive but not send?
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JefferMC
ACE - Expert
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35.1K Messages
8 years ago
If you do as the instructions provided by BeeBeeSA suggest, you will not be using the default SMTP port (TCP 25) to transmit and will thus work around the block of TCP 25 that AT&T places on U-verse lines by default (as an anti-SPAM/anti-malware measure).
This is the best way to resolve this issue.
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mcolosimo1123
Contributor
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3 Messages
8 years ago
Yes that is correct. I can receive only. It times out after so long after sending and can't ping the earthlink server.
Thanks for your recommendation and quick response. I will have our administrator look into it.
Mike
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mcolosimo1123
Contributor
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3 Messages
8 years ago
Thanks for your help!! I will pass this along.
Mike
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