Disappearing emails through yahoo and cell phone if AOutlook on main computer at home is open.

Contributor

Disappearing emails through yahoo and cell phone if AOutlook on main computer at home is open.

It took be forever buy my home email is now working with uverse incoming and outgoing with outlook.  Now I can log in to my account with yahoo from another computer but I can't see any emails if outlook is open on the home computer.  It does this on my phone as well.  If my outlook is closed then there isn't a problem.  As soon as outlook is opened the emails disappear and do not appear again if outlook is closed.

Message 1 of 2 (1,756 Views)
Highlighted
Solution
Accepted by gregzoll_1 (Professor)
‎09-30-2015 1:39 AM

Re: Disappearing emails through yahoo and cell phone if AOutlook on main computer at home is open.

There is a setting in Outlook that you need to change.

Go to Options

Mail Setup

Send/Receive

Highlight All Accounts and click on Edit

Click on Account Properties

This will bring up the internet mail properties. Click on Advanced

Under delivery, check the box to Leave a copy on the server.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 2 of 2 (1,748 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.