For the mom who gives us everything - Mother's Day gifts that connects us.
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franciscochan1's profile

Contributor

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1 Message

Friday, June 19th, 2015 2:01 AM

Connecting to Facebook

No other website problems, just with Facebook i tried accessing facebook on other device  and same 

Mentor

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37 Messages

9 years ago

Another day and still the same problem.This is Day 4.

Teacher

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19 Messages

9 years ago

doublen, can you get to their facebook page via phone etc....to state a complaint there (or rant like I did)?

Contributor

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1 Message

9 years ago

I was unable to access Facebook for the past 3 days, but I was able to reset the system and get back on by doing this:

1. right click wifi icon from W8 and select "Open network and sharing center"

2. left click the link next to "connections" 

3. click on the "diagnose" button

After doing this, a problem was identified and fixed on my laptop that immediately gave me access to Facebook again. Don't know if this will help everyone, but worth a try.

Mentor

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37 Messages

9 years ago

Sorry, can you explain what W8 is?  I'm happy to try to re-set this.  My next step will be the public complaining on ATT FB page once I go out and find a different connection.

 

I just tried useless live chat again and they tried to palm me off saying it was a FB issue and giving me a useless FB "we don't handle issues viaa the phone" number.

 

Mentor

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37 Messages

9 years ago

sorry--just figure out it's Windows 8.  Duh.  Trying this now.

 

Teacher

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19 Messages

9 years ago

You can also resetting your router by unplugging for 30 seconds and plugging back in.  Ya never know....

Mentor

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37 Messages

9 years ago

Doesn't seem to have helped.  Will try this from my Desktop too.

 

Mentor

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37 Messages

9 years ago

At this point, I'd pour it a cocktail if it would help.

 

Teacher

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19 Messages

9 years ago

LOL!  I hear ya!  It's more than frustrating.  I do business on FB so it was quite annoying.

Mentor

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37 Messages

9 years ago

Still nothing--tried the diagnose problems on both desktop and laptop.  But moving forward to ATT FB rant soon.

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