For the mom who gives us everything - Mother's Day gifts that connects us.
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Contributor
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1 Message
Friday, June 19th, 2015 2:01 AM
Connecting to Facebook
No other website problems, just with Facebook i tried accessing facebook on other device and same
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doublen
Mentor
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37 Messages
9 years ago
Another day and still the same problem.This is Day 4.
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fhgold
Teacher
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19 Messages
9 years ago
doublen, can you get to their facebook page via phone etc....to state a complaint there (or rant like I did)?
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mebaron
Contributor
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1 Message
9 years ago
I was unable to access Facebook for the past 3 days, but I was able to reset the system and get back on by doing this:
1. right click wifi icon from W8 and select "Open network and sharing center"
2. left click the link next to "connections"
3. click on the "diagnose" button
After doing this, a problem was identified and fixed on my laptop that immediately gave me access to Facebook again. Don't know if this will help everyone, but worth a try.
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doublen
Mentor
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37 Messages
9 years ago
Sorry, can you explain what W8 is? I'm happy to try to re-set this. My next step will be the public complaining on ATT FB page once I go out and find a different connection.
I just tried useless live chat again and they tried to palm me off saying it was a FB issue and giving me a useless FB "we don't handle issues viaa the phone" number.
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doublen
Mentor
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37 Messages
9 years ago
sorry--just figure out it's Windows 8. Duh. Trying this now.
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fhgold
Teacher
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19 Messages
9 years ago
You can also resetting your router by unplugging for 30 seconds and plugging back in. Ya never know....
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doublen
Mentor
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37 Messages
9 years ago
Doesn't seem to have helped. Will try this from my Desktop too.
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doublen
Mentor
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37 Messages
9 years ago
At this point, I'd pour it a cocktail if it would help.
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fhgold
Teacher
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19 Messages
9 years ago
LOL! I hear ya! It's more than frustrating. I do business on FB so it was quite annoying.
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doublen
Mentor
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37 Messages
9 years ago
Still nothing--tried the diagnose problems on both desktop and laptop. But moving forward to ATT FB rant soon.
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