08-20-2013 8:01 PM
Hi. I used to read a webcomic at http://superredundant.com/ ; unfortunately after switching to UVerse, I can't access that website (it's been this way since I switched a couple of months ago). Any attempt to access it simply times out. A friend on another ISP (Grande) can still access it fine and google updates their cache daily.
A traceroute on my computer shows this:
Tracing route to superredundant.com [188.8.131.52]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 29 ms 26 ms 27 ms 184.108.40.206
5 ded3-g4-3-0.sfldmi.ameritech.net [220.127.116.11] reports: Destination host unreachable.
Is this a routing, peering or some other type of issue?
Note that I have a 99.x IP and not a 172.x IP address. Thanks in advance for your assistance!
08-21-2013 12:02 PM
This appears to be a routing issue.
Please click this Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your request. You can expect a reply via return PM (the blue envelope in the upper right hand corner of this site) in a business day or three.
08-22-2013 1:22 PM
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