10-18-2012 12:05 PM
my website GoBanter.com is hosted through godaddy and I have not been able to access it from any computer at my office and at my house where I have AT&T cable service. Spoke with GoDaddy customer service and they are reporting that it is a problem they are working on fixing with AT&T.
Can AT&T block certain websites arbitrarily, is this an example of censorship like what they have in China?
Solved! Go to Solution.
10-18-2012 12:31 PM
I'm having this same problem too. I have numerous websites on a shared hosting account with godaddy and I'm unable to access any of them using at&t uverse, at&t dsl, and/or at&t iphones. I've tried a proxy and the sites show up, I've called godaddy and everything is working on their end.
I need this problem solved! I have clients that are asking what is going on with their sites! I called AT&T and submitted a work ticket and I'm waiting to hear back from them. They said it would take 24 hours!
Someone Please Help!
10-18-2012 1:05 PM
I spoke with a customer service agent at godaddy who mentioned that a number of their sites have been blocked by AT&T and they are working on a solution but they dont know when the issue will be resolved.
10-18-2012 1:13 PM
Our of curiousity, can you please visit our link. I'd like to know if others are having problems viewing this site/page as well as me. I am using AT&T and not able to see the page, thanks for your help.
10-18-2012 2:00 PM
My provider here at work is AT&T so it doesn't show up.
However, if you use a proxy site it works just fine.
10-18-2012 4:35 PM
10-18-2012 5:03 PM
10-18-2012 5:35 PM
10-18-2012 6:01 PM
I called AT&T And they stated the issue is with AT&T and they are currently trying to resalve the issue with Godaddy. I can see my site fine always could, but I can't connect to my hosting account using any FTP, I get an error message like everyone else. " Connection timed out, Failed to retrieve directory listing"
I called Godaddy and was able to get 4 months free of hosting because i pay by month for my hosting. They don't no when this is going to be fix, 8 days seems like weeks. that's how long my hosting been down.. Sucks
10-19-2012 6:05 AM
10-19-2012 7:05 AM
10-19-2012 7:37 PM
My problem has been SOLVED, YAY. Thanks for all your responses and help. My site was down initially for a half a day when GoDaddy was hacked. It was completely down and I could not access it from any computer weather from my house, office, girlfriends house or phone.
Once my site was up and running I had a strange problem where I could no longer access it using any computer which was accessing the internet using AT&T service. I was able to access it from my friends house who has Xfinity, I was also able to see it using my phone but could not access it from my home or office where I have UVerse.
Finally after all these days, my service has been restored and it has everything to do with AT&T blocking service. AT&T has blocked multiple sites and now they are unblocking them.
10-19-2012 10:05 PM
10-19-2012 11:46 PM
Yep, I was able to access your site and we are U-verse subscribers. No problem....except that I went to leave you a comment to your post on that site and found that I had to sign in to FaceBook to do it. I refuse to have anything to do with that outfit any more so was unable to comment.
10-20-2012 2:30 PM
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!