10-18-2012 12:05 PM
my website GoBanter.com is hosted through godaddy and I have not been able to access it from any computer at my office and at my house where I have AT&T cable service. Spoke with GoDaddy customer service and they are reporting that it is a problem they are working on fixing with AT&T.
Can AT&T block certain websites arbitrarily, is this an example of censorship like what they have in China?
Solved! Go to Solution.
10-18-2012 12:31 PM
I'm having this same problem too. I have numerous websites on a shared hosting account with godaddy and I'm unable to access any of them using at&t uverse, at&t dsl, and/or at&t iphones. I've tried a proxy and the sites show up, I've called godaddy and everything is working on their end.
I need this problem solved! I have clients that are asking what is going on with their sites! I called AT&T and submitted a work ticket and I'm waiting to hear back from them. They said it would take 24 hours!
Someone Please Help!
10-18-2012 1:05 PM
I spoke with a customer service agent at godaddy who mentioned that a number of their sites have been blocked by AT&T and they are working on a solution but they dont know when the issue will be resolved.
10-18-2012 1:13 PM
Our of curiousity, can you please visit our link. I'd like to know if others are having problems viewing this site/page as well as me. I am using AT&T and not able to see the page, thanks for your help.
10-18-2012 2:00 PM
My provider here at work is AT&T so it doesn't show up.
However, if you use a proxy site it works just fine.
10-18-2012 4:35 PM
10-18-2012 5:03 PM
10-18-2012 5:35 PM
10-18-2012 6:01 PM
I called AT&T And they stated the issue is with AT&T and they are currently trying to resalve the issue with Godaddy. I can see my site fine always could, but I can't connect to my hosting account using any FTP, I get an error message like everyone else. " Connection timed out, Failed to retrieve directory listing"
I called Godaddy and was able to get 4 months free of hosting because i pay by month for my hosting. They don't no when this is going to be fix, 8 days seems like weeks. that's how long my hosting been down.. Sucks
10-19-2012 6:05 AM
10-19-2012 7:05 AM
10-19-2012 7:37 PM
My problem has been SOLVED, YAY. Thanks for all your responses and help. My site was down initially for a half a day when GoDaddy was hacked. It was completely down and I could not access it from any computer weather from my house, office, girlfriends house or phone.
Once my site was up and running I had a strange problem where I could no longer access it using any computer which was accessing the internet using AT&T service. I was able to access it from my friends house who has Xfinity, I was also able to see it using my phone but could not access it from my home or office where I have UVerse.
Finally after all these days, my service has been restored and it has everything to do with AT&T blocking service. AT&T has blocked multiple sites and now they are unblocking them.
10-19-2012 10:05 PM
10-19-2012 11:46 PM
Yep, I was able to access your site and we are U-verse subscribers. No problem....except that I went to leave you a comment to your post on that site and found that I had to sign in to FaceBook to do it. I refuse to have anything to do with that outfit any more so was unable to comment.
10-20-2012 2:30 PM
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!