02-16-2014 2:05 AM
02-27-2014 11:44 AM
05-12-2014 6:30 PM
05-13-2014 11:48 AM
I apologize for the inconveniences. We have received your message and look forward to working with you to get this issue resolved.
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02-11-2016 6:58 AM
I just ran into this same problem at one of my shops. I had never been here before. I could get my laptop to connect but my phone would not. After double checking some settings, I renamed the SSID and viola! Hope this helps.
06-09-2016 1:35 AM
Has this been resolved yet? I've been having this issue over two different iphones for over a year and ATT has redirected me to 4 different departments all of whom insist it is my phone even though I'm telling them it isn't. Extremely frustrated and disappointed with AT&T's service.
09-09-2016 7:41 PM
I have a similar problem. I have Uverse service at my office and had no problems connecting my iphone 5 to the Uverse wifi. We had a recurring issue with the Uverse going out when it would rain, and each time would call AT&T. On one of the most recent visits, the tech claimed the problem was the router (which is AT&T provided) and changed it out. Immediately I could connect but not use data on my iPhone 5, nor could my secretary on her Samsung Note. The tech made attempts for over an hour but could not rectify the issue and eventually just left. I have since upgraded to an iPhone SE and have the same exact problem. I find it funny though because I still have the grandfathered in AT&T iPhone plan with unlimited data , therefore AT&T is shooting themselves in the foot because our office is literally 1/4 mile from a service hub, yet they make impossible for me to use wifi and therefore have me burning up the LTE network because they either can't, won't, or will not fix the issue because they assume I'm using my data(and having to pay extra). If I didn't have this unlimited plan i would have left AT&T a lonnnnnnnnnnng time ago.(Drawn out story about getting a $3700.00 monthly bill for data usage that I had to pay to avoid bad credit for a blackjack phone that was using data in the background) They weren't the least bit customer friendly in that ordeal either.
10-03-2016 4:37 PM
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