AT&T Uverse and Twitch.tv

Tutor

AT&T Uverse and Twitch.tv

Not sure if it has been posted about on this board before but in the last couple of months there has been a huge stutter and lag problem across the board for all major ISP's and this site, to include Uverse. From what I can tell it occurs at the Level 3 CDN that uverse routes through. I know Comcast and Time Warner have talked to Twitch.tv to get this issue fixed but is AT&T going to be doing anything about it?

Message 1 of 90 (19,248 Views)

Re: AT&T Uverse and Twitch.tv


Donovan1981 wrote:
@jefferMC

This is a known ATT problem. I just moved into a new house that only has att uverse. But i had a small company called One Source and i had no problem streaming 4 streams at a time at 1080p. But with ATT. I can only stream 720p anytime before noon. After that it is 480p only or lower. ATT is routeing us wrong. If you look thou google you will notice that this is happening all over the US. so it IS A ATT PROBLEM. Not twitch.tv

Care to quote your source or are you just making another assumtion?

 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 46 of 90 (2,858 Views)

Re: AT&T Uverse and Twitch.tv

https://www.google.com/#fp=c49cf3b642d89bba&q=att+uverse+and+twitch.tv+problems


Like i said. If you look up thou google and you will find out how many people are posting about the problems they are having with twitch.

I even have problems with netflix taking a while to load into HD. I called Tech support and they told me it was my video card.. I ended the call and gave up on ATT uverse for now.
Message 47 of 90 (2,796 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv

[ Edited ]

Well, while you're at it, you might also be interested in these searches, as they're returning a large number of hits:

 

https://www.google.com/search?q=comcast+and+twitch.tv+problems

 

https://www.google.com/search?q=Charter+and+twitch.tv+problems

 

https://www.google.com/search?q=TWC+and+twitch.tv+problems

 

Be sure to check out your choice of U-verse replacement before switching.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 48 of 90 (2,777 Views)

Re: AT&T Uverse and Twitch.tv

So you are telling me that some company called One source in Keller TX can run twitch with out a problem. But yet a company like ATT can not? But its a twitch problem? Im going to make this as easy as i can.

 

 

One source = no problem. No matter how many streams i had up at 1080p

 

ATT Uverse = Can not watch 1 stream above 480p

 

ALL that means to me as a customer is that ATT has a problem with something that they need to fix.

 

I can watch streams on my iphone with no problems and its also on ATT. So it is a uverse problem.

Message 49 of 90 (2,720 Views)
Teacher

Re: AT&T Uverse and Twitch.tv

[ Edited ]

@Donovan1981 - Don't let JefferMC and oufanindallas get to you.  They clearly think it is just Twitch.tv, even though we all have experienced that we can view the same streams fine on other ISP's or, like your said, on our mobile devices ON AT&T's network. It is, in fact, a U-VERSE problem.

 

I don't know how many people need to explain it different ways for these trolls JefferMC and oufanindallas need to understand it. I am on UVERSE, on the highest package available, and cannot stream 480p streams. While, on my phone, I can stream 1080 just fine. Furthermore, I can VPN out of AT&T's network onto some other ISP's and it will be fine. Clearly, this is a AT&T U-VERSE problem.

 

{keep it courteous}

~Izzmo
Message 50 of 90 (2,703 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv


Izzmo wrote:

@Donovan1981 - Don't let JefferMC and oufanindallas get to you.  They clearly think it is just Twitch.tv, even though we all have experienced that we can view the same streams fine on other ISP's or, like your said, on our mobile devices ON AT&T's network. It is, in fact, a U-VERSE problem.

 

I don't know how many people need to explain it different ways for these trolls JefferMC and oufanindallas need to understand it. I am on UVERSE, on the highest package available, and cannot stream 480p streams. While, on my phone, I can stream 1080 just fine. Furthermore, I can VPN out of AT&T's network onto some other ISP's and it will be fine. Clearly, this is a AT&T U-VERSE problem.

 

{keep it courteous}


There is a problem moving data between the Twitch.TV CDN and you.  That problem may exist in the U-verse distribution system.  However, it may also exist in one or more peering points between Twitch.TV's CDN and U-verse, or within Twitch.TV's CDN that is being selected by AT&T's DNS servers to serve your house.

 

My issue with these posts I have replied to is that they state that there is an obvious and simple problem that obviously exists solely within AT&T's U-verse network, within AT&T's sole control and that AT&T simply refuses to solve this problem.  My responses are only to point out that these things are not simple, not likely solely AT&T's responsibility and not unique to AT&T.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 51 of 90 (2,676 Views)
Highlighted
Voyager

Re: AT&T Uverse and Twitch.tv


JefferMC wrote:

Normally, with a company in the business of providing large amounts of data (e.g. Twitch.TV) they have a content delivery network that provides content from many different locations, normally on one or more ISPs  and have mulitple peering points to consumer ISPs.  So theres not usually many ISPs in this scenario (I'd say three, tops), but still amultitude of different paths to choose from.

 

So, obvious choke points or possible limitations could be:

- Content servers don't have enough power to serve the requests

- Content server networks don't have enough bandwidth

- Content server network hardware can't keep up with packet load

- Content ISP Network to peering point is over loaded

- Network routing error takes data to sub-optimum peering point

- Peering point is over congested (network/hardware/contracted bandwidth)

- Consumer ISP network between peering point and last mile is over congested

- Consumer ISP hardware is over loaded

- Consumer's circuit/last mile is bad/overloaded (including contracted bandwidth)

- Consumer's in home network or equipment is overloaded

 

Any and or all of these could be in play and can change by the hour.

 

I would not assume that Twitch.TV has "plenty of" bandwidth.  They are a business with income and expenses.  Unlimited bandwidth is expensive.

 

 


Bullets 1, 2, 3, and 4 are probably the reason why, Twitch does not have enough power anymore with their growth (and they are growing very slowly compared to their growth), And probably since they break their own chat and video servers every other day.

Message 52 of 90 (2,652 Views)
Teacher

Re: AT&T Uverse and Twitch.tv

I'm not sure how that makes any sense.. considering one can just go to a different ISP.. at the same time, same stream, and it is fine. Obviously it is not bandwidth.

~Izzmo
Message 53 of 90 (2,633 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv

Different ISP may mean totally different CDN infrastructure.  Note that my son uses Twitch.TV on AT&T U-verse on a daily basis and rarely complains about buffering or lag.  Same ISP, different results from you.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 54 of 90 (2,628 Views)
Teacher

Re: AT&T Uverse and Twitch.tv

..that means nothing without more details. What quality? What type of show? Are there are a lot of viewers on the stream he is watching?
~Izzmo
Message 55 of 90 (2,619 Views)

Re: AT&T Uverse and Twitch.tv

also what time does he watch streams? Because before noon its fine. One source also used ATT lines on the VDSL. Because when i would do a tracert. It would show a sbcgobal IP address. Its just uverse trying to limit us due to the bandwith 

Message 56 of 90 (2,602 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv


Izzmo wrote:
..that means nothing without more details. What quality? What type of show? Are there are a lot of viewers on the stream he is watching?

Time of day I can answer: anywhere between about 9 AM and 11 PM, any day of the week, but more on weekends.  He's watching League of Legends captures, usually in full screen but I haven't paid much attention to the resolution, though I can say it didn't look grainy or jumpy when I've looked at it.

And... what possible difference does it make on "Are there are a lot of viewers on the stream he is watching?"

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 57 of 90 (2,595 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv


Donovan1981 wrote:

also what time does he watch streams? Because before noon its fine. ...


Between 9AM and 11 PM ET, and when I'm looking at it with him, its usually in the evening.


Donovan1981 wrote:

... One source also used ATT lines on the VDSL. Because when i would do a tracert. It would show a sbcgobal IP address. Its just uverse trying to limit us due to the bandwith 


Would you like a chance to rephrase those statements as to make a cogent argument, because you certainly failed that time.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 58 of 90 (2,593 Views)
Teacher

Re: AT&T Uverse and Twitch.tv

If he's just watching "captures," or I would assume the saved videos, then I think streaming would be fine. But actual live streams are the problem.

 

I have found, and I don't really know if it's related, but streams with hundreds of viewers are sometimes worse and loading than streams without tens of viewers.

~Izzmo
Message 59 of 90 (2,587 Views)
ACE - Expert

Re: AT&T Uverse and Twitch.tv


Izzmo wrote:

If he's just watching "captures," or I would assume the saved videos, then I think streaming would be fine. But actual live streams are the problem.

 

I have found, and I don't really know if it's related, but streams with hundreds of viewers are sometimes worse and loading than streams without tens of viewers.


Okay... so: explain to me, in simple terms, what the difference is on the AT&T side of the equation between the live stream and the saved videos.  Take your time, I'll wait.

 

He watches both the captures and the live competition videos at different times.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 60 of 90 (2,568 Views)