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Teacher

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18 Messages

Sunday, January 14th, 2018 9:14 PM

AT&T Fixed wireless internet missing port forwarding setting

Hey everyone,

I just had the fixed wireless internet installed yesterday. The service works great and is way better than HughesNet. However when I booted up my PS4 to play some Destiny 2 I got a message saying that my NAT was a type 3. Logging into the router page to setup the PortForwarding/DMZ to open up the NAT some I cannot find the proper tab. It says to go to the settings tab>Firewall>Applications, Pinholes and DMZ. I do not have that tab, the only tabs I have under firewall are Status, Advanced Config and Firewall rules. None of those tabs allow me to port forward or setup a DMZ. 

 

Has anyone else ran into this issue? What can I do about this? I would really prefer just to turn the firewall on the AT&T router off and just use my own router. I have the AT&T Pace 5268AC modem/router.

 

Thanks for your help,

Brad

Tutor

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14 Messages

6 years ago

I got around the NAT issues I was having by purchasing a subscription to NordVPN and dedicating another PC as a VPN server and sharing the LAN Connection with the devices experiencing NAT problems. Nord also comes with a Firefox Plugin so I can login to my Bank using the VPN. I'm reasonably happy with this solution for now.

Tutor

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2 Messages

6 years ago

I have a PC for our camera security system with POE connected to all the cameras. So can I use that PC to run the VPN for the cameras and run everything else through fixed wireless? Do I need a separate router too? I have satellite internet which is awful and would love to try fixed wireless, but JUST setup this security system.

Tutor

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6 Messages

5 years ago

It works to an extent but beware you will rack up one heck of a bill ..mine was a little over 200  and hardly did much multiplayer gaming

 

Tutor

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8 Messages

5 years ago

AT&T tells me it's not possible to open NAT, at least the fixed wireless tech support says its impossible. The uverse tech support on thebother hand was able to give me an open NAT that lasted until it was noticed by some other att employee, i'm assuming. There is jo other explanation for me having a open NAT immediately after requesting it via tech support chat. I was pretty happy, then BAM att crushed my good mood and whatever hope i had for good customer service. I don't believe it's impossible, i believe they are blocking access to it. Why? I have no clue.

Mentor

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35 Messages

5 years ago

You can not have an open NAT on Fixed Wireless. As it is. You are sharing a
single public IP with 100's of private IP's behind it. This is pure bad
network protocol & lazy. They should be using dual stack IPv4/v6. IPv4 only
can address 4 billion devices. IPv6 can support...there is a number but
it's like every grain of sand in the world....AT&T is not being proactive
into migrating their network (Fixed Wireless). Instead they are having you
share one public IPv4 with 100's......one mailbox 100 homes

Tutor

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5 Messages

5 years ago

Well some of my banks I do business with let me use AT&T fixed wireless and some don't. I have a small bank that requires a static IP address and also my IRA custodian requires a static IP address. I cannot use either site w AT&T Fixed Wireless.  I have to hook up my Verizon Wireless hot spot and access those sites via Verizon. AT&T needs to resolve this. Ridiculous.

Mentor

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29 Messages

5 years ago

I apologize AT&T Fixed Wireless Internet does not currently support devices or services which require static IP addresses, such as port forwarding, Web hosting, or hosting services such as camera, gaming server, or peer to peer. We hope to be able to implement this capability in the future, and thank you for your patience regarding this matter.

Have a great rest of your day!

Jordan, AT&T Community Specialist

 

This post is 11 months old, but it appears at&t still refuses to fix this issue why????

Mentor

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29 Messages

5 years ago

There is no solved solution for this issue, just an half answer informing everyone of the systems lack of working and AT&T's inability to fix the situation.

11 months and still not fixed??

Logging into secured web-sites is another huge problem with the fixed wireless system and I am shocked AT&T's lack of responsibility for assuring we the customers have a viable and full working system. 

I do not game or anything such as that, but I will not have system that only partially works.

 

AT&T where is the fix and why has it taken so long without a fix thus far??

Why is fixed wireless operating like a proxy server??

Why not correct the modem to where it will latch and keep an IP address once it has called for one??

 

Mentor

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29 Messages

5 years ago

I did some testing on this fixed wireless before disconnecting and can verify this:

On a http:// website the IP did not change with 4 posts created in a single topic in 7 minutes

On a https:// website the IP changed 6 times with 6 posts created in a single topic over a span of 11 minutes.

 

AT&T is screwing with everyone since their fixed wireless will not hold an IP on a https website, they actually have this programmed to do such.

When a modem calls for an IP to access the net, it should hold that IP until you are done.

My AT&T DSl doesand every other internet provider I have used. 

 

So AT&T tell everyone why your fixed wireless changes IP at every single click of the mouse or log in on an https web-site???

 

Mentor

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58 Messages

5 years ago

this is so frustrating, some games work some don't, I stream (well use to when i had spectrum and lived in town) game play and now some of my games work and some don't!  Activision games all have strict nat type for me with att fixed wireless.  No use to purchase any COD games now.  With the data cap I never have a bill under $100, with spectrum I could play whatever and steam whatever for $79.99 unlimited 200mbs download speed.  NO NAT type issues at all.  Just between my cell and fixed wireless ATT gets almost $400/month out of me.  It's a joke, data caps in today's world is dumb, everything is going to online.  I'm under contract but luckily i recorded the phone call with the att rep that told me right before I started service with them that all of my games should work just fine same with my streaming.  This months bill $140 and can't even play/stream half the games i'd like to because of the NAT issues. I was lied to before starting the service!

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