07-25-2011 9:36 PM
I would like to know the default password for my new 2Wire i38HG gateway. I am also having trouble connecting wireless devices such as printers. Please provide solutions, if possible. Thank you.
Solved! Go to Solution.
07-02-2013 12:07 PM
01-17-2014 8:07 PM
Its on the battery backup box, not the actual router.
01-20-2014 4:53 PM
01-22-2014 9:01 PM
I had an old ATT gateway that was replaced by a i38HG. The old battery backup is still here, but I don't see any password anywhere on the old battery pack, case, or new i38HG. I have looked at the equipment on the side of the house, there isn't any passwords there either. I haven't been able to find any other equipment in the house. ATT support keeps telling me where my wireless password or where it should be but no one seems to know where it really is. I need to change the wireless channel and make some other modifications to the system, but can't without the system password.
01-22-2014 9:26 PM
07-30-2014 1:42 PM
I'm in the same boat - no password or username stored in the box, router or power supply. I need to make changes to the internal settings and keep getting asked for the password. I've tried resetting the device but still same issue. Any other ideas? Thanks
07-30-2014 4:05 PM
I apologize about the inconveniences, but I will be glad to help. Sadly, if you do not have the information on the router, we will have to replace the unit. I can help with that, and we will be sending you a private message to assist with this matter.
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09-14-2014 1:04 AM
After I go to 192.168.1.254 it takes me to the setup page but I am unable to make any changes wihtout the system password not the wireless key which I have to connect wireless decives. The problem is that I need to change the channel because the default channel does not allow to connect wireless devices.
The manual states that the system password is on the iPSU front cover, but I do not know what's iPSU. What's iPSU?
iPSU is the Power Supply Unit. It is a the unit that supplies power to your iNID or outside unit. The password you are looking for is on the label on the front cover of this unit. It shold be white in color with 3 LED's in the front.
05-03-2015 10:20 AM
In case someone comes looking for an answer to this one again. I had a 2 wire I absolutely loved it. On the back of the modem there are 2 sets of numbers not just one. If you entering the wrong number it won't work go look for the next set of numbers try that one
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