06-13-2014 8:21 AM
The Web interface of my UVerse router seems to be broken. The router is passing both ethernet and wireless traffic without any problem, but when I point my browser to 192.168.1.254, I get this:
You can see that some stuff is there, but there's a bunch of other stuff that's missing...most of the text is gone, the tabs on top don't work, and when I click the the firewall icon, it returns a 404 - Web page not found.
I tried resetting the router and powering it off and back on again, but nothing works. Even though it's passing traffic, I need to be able to edit my firewall settings, change my wireless password now and then, etc. Anyone have any ideas?
06-13-2014 11:17 AM
06-13-2014 7:09 PM
Thanks for the tip, however, after doing three factory resets, I still see the same problem. Any other ideas before I call tech support?
06-13-2014 8:08 PM
Try pressing CTRL/F5?
Try a different browser?
Purge your browser cache?
Do you have any script blockers active?
06-14-2014 6:06 PM - edited 06-14-2014 6:12 PM
I really doubt that this means anything.....
However, the address I use in my FireFox browser is 192.168.1.254/xslt
A very slight difference and I doubt it helps but nothing tried, nothing gained.
06-15-2014 7:57 PM
Well, I fixed it by accident. I was trying to switch some cables and accidently unplugged the power cord and it fell behind the desk. I thought "meh, screw it" and went and had lunch. When I came back half an hour later and plugged it in, it was working again. Dumb.
06-15-2014 8:52 PM
Hey. That's great. I really do sympathize with your frustration. But you got it going again. Congrats.
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.