Contributor
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1 Message
using own modem router
I was told by Uverse internet tech support that I could use my own modem router. He told me to callback the next day to get my order amended due to the department being closed that handled it. I called back and got the run around about using my own device. One employee said I can then the next said its required that I use AT&T equipment. The FTC states that you are not required to rent equipment from companies for internet purposes. I have also reviewed the internet use terms of use. it does not state that at&t does not allow you to use your own devices. So which is true, Can I use my own modem router or not?
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Official Solution
browndk26
ACE - Professor
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5.8K Messages
5 years ago
You must use the att gateway to get internet and tv services. You can use a wireless router behind the gateway. Once you have service, post which gateway you received. We can then link instructions to use a router.
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skeeterintexas
ACE - Expert
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27.7K Messages
5 years ago
While you can purchase a used AT&T gateway* from Ebay or Craig's list , it will still carry the monthly equipment fee once it is provisioned.
And the law applies to CABLE companies and cable internet. AT&T is not a cable company. AT&T internet is broadband internet service and is exempt.
*Note: All AT&T gateways are the property of AT&T. Any "purchase" would be for stolen goods.
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Tp31290
New Member
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5 Messages
4 years ago
slow internet
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Tp31290
New Member
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5 Messages
4 years ago
The speed of my internet is trash.
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demonfish
New Member
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1 Message
3 years ago
Has anyone done a teardown to see what AT&T have added to the firmware? The only reason I can think of a company forcing people to use their equipment is $$$. What are they collecting?
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spoom2
Expert
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19.3K Messages
3 years ago
2 year old topic closing to further posting.
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