07-27-2014 6:40 AM
07-27-2014 6:51 AM
There are different messaged....
A blue screen with a list of things to try is no signal from the RG.
A simple screen loss signal is a message from the TV of no input signal
If the later make sure your input is correct for your situation....TV, video 1, video 2, component 1, component 2, HDMI 1, hdmi2 etc.
If on HDMI, try unplugging and replugging the HDMI cable to ensure proper seating or move from HDMI to component cables as some TVs have handshaking issues with Uverse receivers when turned off and back on.
Breaking the connection allows a new attempt at handshaking if HDMI issue.
07-27-2014 7:18 AM
07-27-2014 7:25 AM
07-27-2014 12:48 PM
Best option is to dump this crappy service. I've had it for two months and the have been here twice to fix it., I was without phone. internet and TV for three days. They have sent 3 repairmen here and my TV picture still freezes every couple of minutes. Sometimes my TV shows an incoming call on the screen but my phone doesn't ring. I've talked to tech support and rebooted all systems until I'm blue in the face. The problem is never in my house but always on "the line". Waited an entire day for them to send someone to tell me that and that since it was up on the pole, it would have to be refered to facilities which couldn't come until the next day. Another day of sitting around waiting. I'm over ATT. First chance I get, I'm going back to Comcast. A little more expensive but at least it worked.
09-18-2014 2:02 PM
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