Explore & discover

Helpful Links

slow uploads

Highlighted
Contributor

slow uploads

fixed wireless dish

549 Views
Message 1 of 2
Administrator
Solution
Accepted by topic author
Accepted by fensker
‎05-17-2019 8:19 PM

Re: slow uploads

Hi There @fensker

 

We can help with this!. Let's start out with by answering some questions.

 

1. Have the upload speeds been this way since your install?

2. Have you restarted your gateway(AT&T Equipment)?

3. Is there anything blocking the line of sight between the nearest cell tower and the Fixed Wireless Antenna?

4. Are you having this problem at a certain time of day or all the time?

 

We are looking forward to the answers to those questions, so we can pinpoint the problem of the slow upload speeds.

 

Thank you for being an AT&T Customer.

 

Matthew, AT&T Community Specialist

 

 


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Are you having trouble logging in? Is your email password not working? Let us show you how to Reset your Email Password using myAT&T!

Additional Support