Tutor
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8 Messages
pass through to router behind the BGW210-700
Previously I had a two wire modem with very old residential gateway equipment (first equip. used for uverse DSL). I now have the modem listed above with new connections and up to date service.
I had no issue sending specific ports through the 2 wire to my Netgear router which sits behind the modem. This is used primarily for security cameras. Now, with this new modem things are considerably more complicated. I've yet to figure out how to get my security cameras past the new modem and to my network router even though I've configured port forwarding as before. What is the trick to get IP/port combinations past the AT&T router to my Netgear router so they can hit my security cameras?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
5 years ago
Hi @Degeffs,
Let's get your equipment set up in pass-through mode. Check out the link for complete steps and instructions. Let us know how well this works for you.
Dee, AT&T Community Specialist
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dgeffs
Tutor
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8 Messages
5 years ago
Dale Geffs
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hey, @dgeffs.
You may need to reboot the Gateway in order for the changes to fully take effect.
Here are some more in-depth instructions for IP Passthrough, if you're still having trouble.
We hope this helps!
John, AT&T Community Specialist
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dgeffs
Tutor
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8 Messages
5 years ago
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @dgeffs
We understand you're still having trouble getting your cameras to see the Netgear router.
What model cameras are you using and is this the only devices that don't see the Netgear router?
Charles, AT&T Community Specialist
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dgeffs
Tutor
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8 Messages
5 years ago
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ATTHelp
Community Support
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231.3K Messages
5 years ago
Hello @dgeffs
To fully assist with this issue further, we will need to look over your account in more detail.
I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.
I look forward to your response and the opportunity to help you!
Charles, AT&T Community Specialist
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