iPhone 3gs will not connect to my 3600HGV

Teacher

iPhone 3gs will not connect to my 3600HGV

Hello, my iPhone 3gs will not connect to my 3600HGV.

 

However, it will connect to my linksys access point that I have connected to my 3600HGV.

 

Can anything be done ??

 

Regards

Message 1 of 26 (1,648 Views)
Scholar

Re: iPhone 3gs will not connect to my 3600HGV

What wireless security are you using right now?
Message 2 of 26 (1,641 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

Thank you for your reply.

 

Good question,

 

I don't know. How can I tell?

 

The RG is out of the box and I assume the settings are at default. Can you explane how I can check? 

 

Regards

Message 3 of 26 (1,624 Views)
Master

Re: iPhone 3gs will not connect to my 3600HGV


Megharupa wrote:

Thank you for your reply.

 

Good question,

 

I don't know. How can I tell?

 

The RG is out of the box and I assume the settings are at default. Can you explane how I can check? 

 

Regards


URL- 192.168,1.254 then scroll down to wireless  look under security you have everal option but select WPA2 not WPA/WPA2 it will prompt you for your password if you have not selected one it will be the default on the RG 's side it is a sticker thats self explanatory as to which no. is a password and which is a wireless pass key.

Message 4 of 26 (1,611 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

Okay,

 

Found it 

 

Was set to WPA-PSK (TKIP) and WPA2-PSK (AES)

 

Now it is WPA2-PSK (AES) 

 

Still I am unable to connect

 

Regards

Message 5 of 26 (1,604 Views)
Scholar

Re: iPhone 3gs will not connect to my 3600HGV

What are you putting in for the password for your wifi? Are you sure you are putting in the correct value?

It may be possible that you are putting in the wrong password because by default it is the wireless network key that is on the side, which is NOT the same password that you use to log into the RG.

What i would suggest is you go to this page

http://192.168.1.254/xslt?PAGE=C_2_1

Select the radio button that says "Use custom Wireless Network Key" and put in your own password in the box to the right. Then make sure to save the settings.

Then try to log onto your wifi on your iPhone again with the new password and it should work.
Message 6 of 26 (1,591 Views)
Master

Re: iPhone 3gs will not connect to my 3600HGV

Make sure your wi-fi is enabled on your phone don't laugh I turn mine off at clients homes

to force 3g use and forget every once in awhile ,also look at your phone's wi-fi selection it will show you all available wi-fi around you and its easy to select the wrong wireless when a custom name is not used also double check the password as was already mentioned.

Message 7 of 26 (1,578 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

Thanks’ to all of the community’s input.

However, no luck. Can’t connect to my router.

 

Password is correct, changed all the settings as suggested, nothing.

 

Went to a friend’s home they have ATT service with a 3800 HGV-B router set to default security settings, with a custom password.

 

My iPhone connects fine no problem at all.

 

Regards  

Message 8 of 26 (1,569 Views)
Scholar

Re: iPhone 3gs will not connect to my 3600HGV

Try this go to your Settings app > General > Reset > Reset Network Settings.

It will reset all your network settings and then try to connect to your wifi again. Let us know if that works.
Message 9 of 26 (1,563 Views)
Master

Re: iPhone 3gs will not connect to my 3600HGV

i noticed you said it would connect to your Linksys as a wireless access point so my next question are you sure the wireless is enabled in your RG if so then its possible you have a defective RG and have you tried any other devices to estabish a wireless connection to your RG ?

Message 10 of 26 (1,557 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

Thank you for your reply,

 

Yes, I have three other computers connected to my GR. One is running Windows Vista, another Windows 7, as well as a Mac Book Pro.

 

One interesting note: I have an older computer with XP Pro operating system. That computer has the same issue as my iPhone, in that it will not connect to my RG but only through the Linksys access point.

 

Regards 

Message 11 of 26 (1,566 Views)
Scholar

Re: iPhone 3gs will not connect to my 3600HGV


Megharupa wrote:

Thank you for your reply,

 

Yes, I have three other computers connected to my GR. One is running Windows Vista, another Windows 7, as well as a Mac Book Pro.

 

One interesting note: I have an older computer with XP Pro operating system. That computer has the same issue as my iPhone, in that it will not connect to my RG but only through the Linksys access point.

 

Regards 


Did you try the network reset thing i suggested?

Message 12 of 26 (1,559 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

Would that be 

 

   Reset Broadband

 

                   or

 

 Wireless Configuration Reset

 


Message 13 of 26 (1,549 Views)
Scholar

Re: iPhone 3gs will not connect to my 3600HGV


nephipower wrote:
Try this go to your Settings app > General > Reset > Reset Network Settings.

It will reset all your network settings and then try to connect to your wifi again. Let us know if that works.

It would be this post I did earlier today. When someone says they posted it earlier it might be best to try and read through previous posts....

Message 14 of 26 (1,541 Views)
Teacher

Re: iPhone 3gs will not connect to my 3600HGV

No did not work,

On my iPhone went to
> Settings >General> Reset> Reset Network Settings

Also I did a full reset >Reset All Settings
I can connect only to my Linkysys
Message 15 of 26 (1,530 Views)
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