how to connect to wi-fi service in my cell phone

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how to connect to wi-fi service in my cell phone

how to connect to wi-fi service in my cell phone?

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ACE - Guru

Re: how to connect to wi-fi service in my cell phone

Knowing what kind of equipment you have is essential to answering your question.

Exactly what kind of cell phone do you have? Exactly what type of equipment is being used for WiFi.

_____________________________________________________
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Former Employee
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Accepted by Anonymous
‎09-30-2015 1:39 AM

Re: how to connect to wi-fi service in my cell phone

Assuming that you have an iOS phone (iPhone), you can try these steps

1.Tap Settings - Wi-Fi. If Wi-Fi is off, turn it on by tapping the on/off icon.

2. Available Wi-Fi networks appears under "Choose a Network..."

3. Locate and tap the Wi-Fi network you want to join.

Normally, your Uverse wireless home network will say ATTxxx or 2Wirexxx. It may require a wireless password. You may refer to the yellow sticker on the Residential Gateway and look for the "Wireless Network Key" as the default wireless password.

If you have an Android phone, you may refer to the following steps.

  1. Touch the Settings icon on a Home or All Apps screen.
  2. Touch Wireless & networks > Wi-Fi.
  3. Slide the Wi-Fi switch to the On position. The device scans for available Wi-Fi networks and displays the names of those it finds. Secured networks are indicated with a Lock icon. If the device finds a network that you connected to previously, it connects to it.
  4. Touch a network name to see more details or connect to it. If the network is secured, you're prompted to enter a password or other credentials.
Message 3 of 5 (2,304 Views)
Former Employee

Re: how to connect to wi-fi service in my cell phone

Try these screenshots on your iPhone (and on your iPad).

1.png2.png3.png

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Employee

Re: how to connect to wi-fi service in my cell phone

Hello apple20003, were you able to connect your phone to your wireless network using the information paulgarcia provided? If you have a phone that does not use IOS or Android just let us know and we will be glad to research the specific instructions for your device. Smiley Wink

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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