03-30-2013 4:47 AM
Knowing what kind of equipment you have is essential to answering your question.
Exactly what kind of cell phone do you have? Exactly what type of equipment is being used for WiFi.
03-30-2013 6:40 AM
Assuming that you have an iOS phone (iPhone), you can try these steps
1.Tap Settings - Wi-Fi. If Wi-Fi is off, turn it on by tapping the on/off icon.
2. Available Wi-Fi networks appears under "Choose a Network..."
3. Locate and tap the Wi-Fi network you want to join.
Normally, your Uverse wireless home network will say ATTxxx or 2Wirexxx. It may require a wireless password. You may refer to the yellow sticker on the Residential Gateway and look for the "Wireless Network Key" as the default wireless password.
If you have an Android phone, you may refer to the following steps.
04-01-2013 3:29 PM
Hello apple20003, were you able to connect your phone to your wireless network using the information paulgarcia provided? If you have a phone that does not use IOS or Android just let us know and we will be glad to research the specific instructions for your device.
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!