10-21-2009 1:06 PM
Solved! Go to Solution.
03-18-2010 2:45 PM
03-19-2010 8:34 AM
03-19-2010 2:37 PM
03-21-2010 7:07 PM
03-23-2010 11:57 AM
I am very sorry for all the trouble that this issue had caused you. It would be better if you call our DSL Help Desk at 888.321.2375 and request to be transferred to our 2Wire Home Networking Level 2 since all the possible troubleshooting steps that we can give you are already listed on this thread. This should have nothing to do with your DSL signal since your Dell (Windows) computer can connect to the internet just fine. Please follow their recommendation regarding the incompatibility issues between your Mac OS computer and 2Wire gateway.
03-23-2010 3:51 PM
04-06-2010 4:02 AM
877-722-3755 and let them know about the incompatibility issue that you are experiencing with your Macbook and 2 Wire wireless connection.
04-11-2010 3:12 PM
04-14-2010 10:41 AM
04-14-2010 2:44 PM
05-05-2010 8:53 AM
hey dude im from the philippines too and im having the same problems like everyone here.
may i ask how did you bridge your gateway 2wire to a modem?
05-11-2010 3:11 PM
The issue is a communication problem between the gateway modem/router to the Macbook pro.
I just had u-verse internet installed 3 days ago. i am going through the very same issues as everyone else who has posted.
Yes you can use another roughter to bridge the issue but we as consumers shouldnt have to do that. Its a waste of our money to spend extra.
Gateway and Apple need to come up with a permanent fix for this problem. I was on the phone with tech support 3 times on the phone and had 2 servicemen out to the house to see if they could resolve the problem. NO SUCCESS.
AT&T tech-support needs to stop posting fix-it solutions on here. THEY DO NOT WORK. There needs to be a firmware upgrade or update from both Gateway and or Apple.
This is embarrassing for AT&T who has a very strong partnership with Apple via iPhone etc.
PLEASE for the sake of the all AT&T U-verse customer who use macbook/macbook pros,
FIX THIS PROBLEM once and for all.
05-14-2010 8:34 PM
i do not need or want to pay extra for something i do not need to spend on
att should either do something about it instead of telling everyone to do something that does not work.....
Welcome to the internet boards! Check out our troubleshooting articles below and don’t forget to search the forums - your question may have been answered already!
Service acting up? Click here to troubleshoot now!
For DSL related issues. We highly recommend chatting with our teams to address this as quickly as possible.
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!