Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accounts.

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Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accounts.

Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accounts. All of my other friends are not having this issue, just me...it was working fine last week.

Message 1 of 8 (10,727 Views)
Expert

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

See the Microsoft support article below:

 

http://support.microsoft.com/kb/960116

Message 2 of 8 (10,723 Views)

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

@Texasguy - thanks for the advised but I did all this. I have a 2eire 3801 gateway and i followed all of the sugestions on this forum to make it bridge. everything was woreking fine a vouple of weeks ago but now i get this error. I made a video to show what the error is:

http://www.youtube.com/watch?v=snWt20BHVjA&list=UUW5go7M4dzHDn7djtTexdcQ&index=1&feature=plcp

 

I i think there is something getting blocked at the AT&T side... not sure...Smiley Sad

 

Message 3 of 8 (10,715 Views)
Expert

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

Ok, I see.  You didn't mention any troubleshooting steps already taken in your first post so I didn't know what, if anything that you have done to attempt to resolve the issue.

Message 4 of 8 (10,712 Views)
Contributor

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

I am having the EXACT same symptoms.

 

Have you found any resolutions?  I have a open ticket with Xbox LIVE as well.  No movement there yet.

Message 5 of 8 (10,679 Views)
Solution
Accepted by americangame (ACE - Professor)
‎09-30-2015 1:39 AM

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

Try setting your xbox's DNS servers in network settings to:

8.8.8.8 for primary

&

8.8.4.4 for secondary

 

I had this issue for weeks and it solved it.

Message 6 of 8 (10,657 Views)
Contributor

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

Thanks ikcastillo it worked for me

Message 7 of 8 (9,291 Views)
Contributor

Re: Xbox live giving me an error 80072741 - happening to my 2 xboxs in my house with different accou

I had the same exact error and changing the DNS didn't help, I fixed it by doing this:

1. In the Xbox console give yourself a static IP, you can leave the DNS at DHCP or Dynamic (I suggest making it the same as the dynamically assigned one to avoid conflict).
2. In the Router delete/disable any port forwarding rules and/or triggers for that IP.
3. In the Router enable DMZ and add your static IP to it.

NOTE: You can leave your firewall enabled in the router.
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