Community Support
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6.7K Messages
AT&T Help: Open NAT type for XBOX
XBOX has great solutions on how to get you back into the game.
What is your NAT Type?
- Press the Xbox button
- Select Settings.
- Select Network Settings.
- Select NAT Type.
Changing your NAT
The follow may help resolve your NAT issues
- Turn off the 5Ghz radio
- XBOX Support has a step-by-step solution to help resolve the NAT Issue.
- More Microsoft Answer page regarding NAT Type
Community Solutions
Below you'll find solutions written by the community. Big thanks to @SadathCS, @lilgoodskii, and @sgoodgame!
- How to open the NAT in the NVG589.
- How to change NAT settings for XBOX on U-verse to open (2wire/Arris modems).
- Use different radios
Note: If the steps above do not help, you will find more troubleshooting provided by XBOX.
If you have a better solution, be a pal, post it below.
ChrisZ, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
ATTU-verseCare
Community Support
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6.7K Messages
7 years ago
Need help changing your NAT from Strict to Open? Check out the article above!
-ATTU-verseCare
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DBRhodes279
Contributor
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2 Messages
7 years ago
I currently have opened ports on my Arris NVG589 gateway for an Open NAT Type for my Xbox One console. Now, I am adding a second console (second user in the household), but get a Strict NAT Type for it. How do I get an Open NAT Type for the second console? Thanks for the help.
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ATTHelpForums
Community Support
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2.7K Messages
7 years ago
Hi @DBRhodes279,
Moved your question to our XBOX thread. Hope it helps!
ChrisZ, AT&T Community Specialist
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SothearaSarina
Contributor
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2 Messages
6 years ago
Not working for me.
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Stomper6200
Contributor
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2 Messages
6 years ago
My understanding is that u can not get them setup properly because the modem dies not support upnp.i have the same problem and have a nighthawk hooked up off the nvg 589 my nat is strict however and am looking for a solution to it.
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ClemChris
Contributor
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1 Message
6 years ago
My nat type is stuck on strict or if im
lucky, moderate. Anyone know how to
open the nat type for online gaming?? Never had this problem until I switched to At&T. Thanks!!
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gamer_joey
Tutor
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2 Messages
6 years ago
Thought I would share...
For those that are experiencing issues with multiple Xbox One's. I solved it by getting a $19 router (Inexpensive UPnP Router). Use the supplied cable, connect the new routers WAN port to any of the 1 of the 4 CAT 5 ports on the Uverse router. Set the new router as the DMZ host on the UVerse routers firewall settings. Restart everything (consoles, new and old router). Go into your network settings on the consoles, find your new router (you could have renamed it and given new login credentials which are recommended) and let it go. The XBox will automatically detect and configure itself via UPnP. I have one console physically connected to the new router and another in the house connected over WiFi to the NEW router. Both with OPEN NAT's.
(was having issues playing Conan Exiles with the nephew at the same time - this fixed it - game and voice chat. Note we do both have our own XBox Live accounts!)
The UVerse router we have is the Pace 5268AC.
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Huntergoebel
Contributor
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1 Message
6 years ago
My son just got a new iPhone and we’re trying to connect to his new hotspot but it will not connect. Please help!
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sgoodgame
Contributor
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1 Message
6 years ago
I know this is an older thread, but I got my two systems to both work with open NAT. The ATT gateway supports both 2.4 and 5 ghz connections. I logged into the gateway and changed the name of the 5ghz network. I then had my xbox connect to the 2.4 and my daughter's to the 5ghz. Both have an open NAT, and have worked flawlessly.
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SKI69DOG
Contributor
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2 Messages
5 years ago
how about PS 4? How do I open my Nat type from strict (3) to a moderate (2) or open (1)?
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