03-09-2017 7:20 PM
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03-10-2017 5:53 AM
I have to assume that the PS4 is the only device on your WiFi that is not working and that other devices either near the PS4 or further away from the AT&T provided router/gateway also work.
I suspect that the PS4 is attempting to connect to an incorrect WiFi SSID. Please confirm that the SSID matches the SSID of the AT&T provided router/gateway. Perhaps the best way to accomplish this is to configure your PS4 WiFi connection again, erasing prior connection if possible.
03-10-2017 6:13 AM
03-10-2017 7:01 AM
The above information is from a PS4 manual.
Please view this video: PS4 WiFi I am not doubting what you did on the PS4 but what I am interested in is if your experience is like the one in the video. Namely after you chose the WiFi network and you chose no proxy it should have eventually come back with a screen of how it configured itself. How was your screen different?
03-10-2017 7:20 AM
03-10-2017 8:23 AM
I choose my wifi network, and put my pw in, it says pw is wrong. I know it's not, it's the same it's always been, if I try to manually set it up it asks for wifi pw, I put it in, then it asks if I want to do IP address manually, if I hit automatic it goes straight to cannot obtain IP address,
What I have highlighted in bold is the first clue. I recommend going into your AT&T provided router/gateway and change the SSID and passwords. Make the SSID something like Wolverines for the 2.4 GHz and Wolverines 5G for the 5 GHz. Make the password for each Spartans. Of course you can make your SSID and passwords whatever.
Something is not right with something so I am recommending a new WiFi connection for the PS4.
03-10-2017 9:32 AM
03-10-2017 10:24 AM
The PS4 should not refuse the first attempt at password and then accept the second attempt. I don't believe you could be keying in the wrong password initially and then the correct one on the next attempt.
Apparently there is an issue with a PS4 firmware update in the past 24 hours or so. Please check this link PS4 WiFi Issue and see if it applies. Let me know.
03-12-2017 7:55 AM
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