scrathcieg's profile

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Saturday, May 11th, 2019 11:37 AM

Wifi Keeps Going Out

We have had ATT wifi for at least 15 years.  Every once in a while it would blink out, but then come right back on. I think we had to replace the gateway once time during that period. We had our wifi upgraded on April 19th. Since then it goes out repeatedly on a daily basis. I started logging it, and from May 6 to May 10 it went out at least 15 times, sometimes for just 30 sec to a min sometimes so bad I had to restart my router. I won't go through the hassle  of having things replaced and trying to get it working. If this doesn't stop soon I will be replacing it with Xfinity. 

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230.7K Messages

5 years ago

Hello @scrathcieg, I understand how frustrating that can be, let's address your issues. We have a troubleshooting forums post that can help resolve and determine what Wi-Fi issues you're experiencing. Please let us after following the troubleshooting steps if you're still experiencing issues.

Mihai AT&T Community Specialist

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