What to do with old modem?


What to do with old modem?

The u-verse guys who installed our new modem left the old modem behind. What should i do with it? 

Message 1 of 2 (3,864 Views)
Accepted by SomeJoe7777 (Expert)
‎09-30-2015 1:39 AM

Re: What to do with old modem?

[ Edited ]

What model modem is it? If it's a purchased one (2Wire 3600HGV, Motorola NVG510, Pace 5031NV), then you can keep it as a paperweight or send it to electronics recycling (I assume it's a bad modem, that's why you had it replaced).

If it's a rented modem (2Wire 3800HGV-B, 3801HGV, i3812V/i38HG, Motorola NVG589), then you need to call AT&T and either have them come back and pick it up or tell you how to send it back; you'll continue to be charged for it if they don't get it returned.



Message 2 of 2 (3,859 Views)
Share this topic

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.