Uverse Box Making a High Pitch Noise

I've seen on a couple of other threads that this seems to be a common problem but my Uverse (gateway) box is making a continual high pitch noise. It is not "loud" but it is very annoying. Any suggestions how to stop this. There are not other devices nerby and it is in an open spce on a wooden shelf.

Thanks

Responses

ATTU-verseCare

Community Support

•

6.7K Messages

8 years ago

This is not normal for the modem. It may be time to replace it. Resetting may resolve this but could be a temporary solution.

If you would like assistance replacing it, send us a message by clicking here. Provide your:

Name
9 digit U-verse account number
The link to this thread

Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!

-ATTU-verseCare

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ATTU-verseCare

Community Support

•

6.7K Messages

8 years ago

Hey @johnyh77,

We have received your private message and look forward to working with you to get this sorted.

ATTU-verseCare

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