Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Teacher

Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

[ Edited ]

 

Hello.  I am writing this in an attempt to save other customers (and the AT&T staff) from many hours of work and frustration.  I was a long-time DSL customer and had always used my own router behind the DSL modem.  A simple setting on the modem turned it into a "dumb" pass-through and allowed my router to handle all the traffic as I pleased.  Changing over to U-verse required a new modem and at first, that presented a huge problem with my router.

 

What took me about 7 hours of work, online chatting with multiple agents and even finally trying paid support with AT&T (and in both cases being told it's not possible to do), I succeeded in using my own home router with the NVG510 modem under the U-verse service.  The process is fast and simple (in retrospect) and should take you about 10 minutes.

 

See below...

Message 1 of 34 (190,878 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Uh - double NAT.  Good luck with that.

 

Set the NVG to passthrough, set the WAN on your router to DHCP, and go with it.

 

- or -

turn your router/AP into a bridge and go that route.

 

Message 16 of 34 (171,384 Views)
Voyager

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

[ Edited ]

I have the Motorola NVG510 and another Netgear router WGR614v6 . I have followed your steps and nothing works. Help.

Message 17 of 34 (170,727 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

1) I got the setup to work, with the second Linksys E1200 router, directly connect to the nvg510 lan port in the back.  I hide the nvg510 SSID. 

  - Is there a way to disable the nvg510 LAN ports in the back.  If yes then I can setup the 2nd router through wireless.

 

2) the e1200 now uses OpenDNS.  My next question is I want to register my network with OpenDNS, so I can modify using my own filtering configuration/categories.  When I tried to add ip address, the e1200 ip address is a private network address, so I cannot add.  The nvg510 ip address already existed according to OpenDNS. 

  - Which ip address can/should I use to register under my OpenDNS account?  So I can block some of the categories.

 

tia

Message 18 of 34 (167,304 Views)
Voyager

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

[ Edited ]

Much thanks for these instructions.  it is a year later and still a valuable post.

 

One small detail that is easily missed by a novice:

 

You say to set the DHCP address to 192.168.1.1  in the NGV510.  This is the default address of Linksys routers and causes an IP conflict.

 

So with these instrucitons we end up changing the Linksys address to 192.168.0.110.   Many novices will not realize as soon as they do this they can no longer log back on their Linksys routers with the default address.

 

Seems like a simple little detail, but if the instructions where clearer on this point my setup time would have been about 15 minutes instead of 3 frustrating hours trying to figure out the IP address conflict issue.

 

I suggest editing instructions for leaving the Linksys IP address as it's default and setting the DHCP in thel NVG510 to something different.   Then maybe we wouldn't have to reconfigure much in the Linksys.

 

I figured out the the instrucitons above and just left it working as is.  Then taped a note to the router with the new IP address for reference in a year or two when I forget all of this.

 

...

 

So Uverse in my area isn't any better than the DSL I replaced.  Now that it is working, I'm not impressed with the service.   It is within parameters.  Download speed is acceptable, but Upload is disappointing.   It is the Upload speed I wanted to upgrade the most and on that I didn't get what was expected.

 

Got a great settup deal, switched for virtually no cost because ATT was pretty deseprate to get me off the Analog DSL network and on the digital Uverse.   But at the end of the 12 months when prices jump up and the service is still disappointing, I might end up going back to cable as a better price option.  I hope ATT gets their act together by then because I really dislike the cable company here.

 

 

Message 19 of 34 (166,800 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Hello all, I'm new to the Uverse setup and have been able to make the changes that are needed to use my own Asus AC router with the ATT RG. One question that I have is that now this is all setup and everything works how do you get the ATT Uverse App to connect? My 3 TV's work without any issues but when on my Phone or Tablet on my local wireless (Asus not the RG) I can't get the Uverse app to realize that I am on my home network so no remote, no local channels and I can only see the out of home live shows. If I turn on the ATT RG wireless and connect to it, the APP's work like they should.

 

 

Also when I run a tracert to the internet I hit the Asus gateway and then the RG gateway and then my external IP address. If I look at the ASUS WAN setting I have the external IP address gateway as the WAN gateway.

 

Any information will be helpfull. 

Message 20 of 34 (166,774 Views)
ACE - Expert

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!


Sinman wrote:

...

Also when I run a tracert to the internet I hit the Asus gateway and then the RG gateway and then my external IP address. If I look at the ASUS WAN setting I have the external IP address gateway as the WAN gateway.

 ...


The NVG doesn't have a true bridge mode, so it still routes the packets from the ASUS and is thus a hop.  

 


Sinman wrote:

Hello all, I'm new to the Uverse setup and have been able to make the changes that are needed to use my own Asus AC router with the ATT RG. One question that I have is that now this is all setup and everything works how do you get the ATT Uverse App to connect? My 3 TV's work without any issues but when on my Phone or Tablet on my local wireless (Asus not the RG) I can't get the Uverse app to realize that I am on my home network so no remote, no local channels and I can only see the out of home live shows. If I turn on the ATT RG wireless and connect to it, the APP's work like they should.

 

...



I don't think AT&T has documented just how a mobile device decides that it is in a U-verse home network, but I believe that it is by using a discovery protocol with the RG.  Your ASUS router doesn't pass that protocol between your RG and your mobile device, thus the mobile device doesn't know that it's in-home.  I've seen posts where users were able to convince some models of Cisco router to pass the traffic necessary so that U-verse connected apps work.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 21 of 34 (166,733 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Thanks for the reply. I guess I will call support and see what I can get out of them. I would like to be able to turn the wireless off on the RG and use my own for the in home features on my tablets and phones.

 

Message 22 of 34 (165,637 Views)
ACE - Expert

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Don't count on telephone support to be able to help you with this.  You're in the "too technical" range.

 

If you don't really need the router functionality and you just want better WiFi signal, you could operate your router as a Wireless Access Point.  See post 13 in this thread for instructions.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 23 of 34 (165,631 Views)
Highlighted
Tutor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

I've gone through various of the suggested methods and finally have ended up with the following:

 

I have an Apple Airport Extreme (AE), which has only limited settings compared to the typical routers like Netgear and Linksys. I've set up the AE Network on "bridged mode," and with Internet settings on DHCP. The AE has "acquired" an IPv4 address of 192.168.1.67 from the NVG 510 whose router address is 192.168.1.254. Under the Internet settings it allows me to enter my own DNS addresses (I use 8.8.8.8 from Google and 208.67.222.222 from OpenDNS) which I assume the system uses now rather than the AT&T DNS addresses (is there a way to check this?). I think I might have had to first set the AE to a manual IP address before then going to DHCP--I can't recall.

 

The NVG51 settings are essentially unchanged from default. It is set on "off", not to passthrough or anything else. I didn't make any changes in the IPv4 address range on the NVG510. The NVG510 wireless function is turned off and the NVG510 has a cable going to the AE input. That's it.

 

The DL and UL speeds are about 14 and .9 respectively, which is as expected with UVerse.

Message 24 of 34 (163,986 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

I am having issues and need some advice on what i can do. I have 2 xboxes with xbox live accounts. One of us can play but the other is having NAT errors that says its at moderate. I have called both xbox live and they said to call my internet service provider and i did that and they want 50 bucks and thats no guarnetee they can fix the issue.

 

My question is how is the easiest way for me to set this Motorola NVG510 to open NAT up so we can both play?

 

What is ur suggestions on what i should do......... help please

Message 25 of 34 (162,783 Views)
Tutor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

[ Edited ]

If I were to do this, which router would be my best bet for my xbox 360? I just wanna be able to play and connect to anyone in a party without any problems. BTW, we do have multiple Xboxs in the houses, and other consoles as well.

Message 26 of 34 (153,232 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

[ Edited ]

I registered just to give this post a bump because it works (Linksys E4200 router over here). Just rememeber to follow the instructions EXACTLY!

 

Thanks for the help!

Message 27 of 34 (138,064 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

You have opened my eyes up. I just signed up for att static IP address. My intent is to assign the static IP address to my router, but when I place in the information to assign the IP address, it gives me the error static IP address and default gateway must come from the same subnet.

Can you or anyone help?
Message 28 of 34 (136,782 Views)
Voyager

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

Hi ,

 

I followed your instructions to connect my Asus RT-AC68U router behnd my NVG modem,

 

everything seamed fine, my Asus did instruct me to change it's default IP from 192.168.1.1, it selected 192.168.2.1, other than that part now problems, did the reboot fo the modem and my router, fired it all up and my router was working, connected some devices and all was good.

 

That was until I tried to turn on the Uverse STB,  I have 2 boxes, the one that connects to the NVG moem just shows the blue screen with the "ATT Uverse" logo, I did reset it but  it always got stuck at the blue screen,

 

I then went upstairs to the my other STB, it seamed to be ok, TV picture working fine, I then decided to reboot that one also, and it then went the same state as my main STB - stuck at "Blue Screen" with ATT logo etc,

 

so I then reverted back to my original (default) settings and disconnected my Router, turned back on the NVG wireless, turned off the IP Pass through and changed the Private LAN subnet back to what it was before I changed anything,

 

When I did the initial set up I did not remove the STB connection to the Modem LAN port, not sure if that has a play here,

 

it does sound lke I am missing a step that will allow my wifi to flow via my router and my STB's to provide the TV service,

 

any help or gudiance appreciated,

 

I have to say I have tried twice before to set up my router with little success until I found this thread, ad now I managed to get the Wireless part working so I can use my A/C router on 5G for smooth streaming but need my STB's to play nice also,

 

thanks in advance,

 

Message 29 of 34 (112,934 Views)
Contributor

Re: Using your own router with the Motorola NVG510 - it absolutely works and it's easy to do!

This setup will also work for using your own router with the NVG510 ( http://www.ron-berman.com/2011/11/24/motorola-nvg510-help-page-for-att-u-verse-users/)

On the NVG510:

1. Under "Home Network->Subnets & DHCP":
- Device IPv4 Address: 192.168.1.254 (this is the default)
- DHCPv4 Start Address: 192.168.1.1
- DHCPv4 End Address:  192.168.1.1
(This tells the NVG510 to only allocate one address to a device connected to it)

2. Under "Home Network->Wireless"
- Wireless Operation: Off
(Since you will be using your own WiFi router)

3. Under "Firewall->IP Passthrough"
- Allocation Mode: Passthrough
- Passthrough Mode: DHCPS-fixed
- Passthrough Fixed MAC Address: <MAC address of the home router>
(You can find your home router MAC address on the home router's status page.
Make sure to enter the WAN MAC address).

3. Under "Home Network->Configuration", change IPv6 to "Off", unless you know how to configure IPv6 to work with your router. This will save you some issues in the future.

On the Home Router

1. Make sure the home router allocates DHCP addresses on the LAN on a different range than 192.168.1.xxx. For example, 192.168.2.xxx will work (with a subnet mask of 255.255.255.0) or 10.0.0.1 will work (with a subnet mask of 255.255.0.0)2.

2. Tell the router to use a fixed WAN IP address (to not use DHCP to get an IP address from the NVG510). Then use the address from the NVG510 configuration page under "Broadband->Broadband IPv4 Address" as the WAN IP address, 255.255.0.0 as the subnet mask, the address under "Broadband->Gateway IPv4 Address" as the gateway address and the DNS server addresses from question #4 above as the primary and secondary addresses. 

 

. I had problem getting my Xbox One Nat off strict with it though. It was like the NVG wasnt letting my router outside the LAN. Even with me setting the port forwards up on the NVG with router IP as the source. But this setup worked. But it still seems when I turn on my Xbox my network speed drops. 

Message 30 of 34 (108,790 Views)
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