Teacher
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36 Messages
Upgrading AT&T Uverse modem/Routers
AT&T Forum
I'll post my question to the community because after129 minutes of working with AT&T tecnical support
I got no where.
Bottom line is I want to take advantage of my laptops 802.11N wireless band capabilities. I currently have an AT&T model 3801HGV modem/router which is not N band capable. AT&T sells an upgraded modem/router the PACE DSL Gateway Model 4111N. Is it simple a case of replaceing Modem/Routers? Or would I also need to increase my banbwidth too? I presently am under the 12 Mbps plan.
[edited formatting to remove blank space at bottom]
Official Solution
MorganCS
Former Employee
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549 Messages
10 years ago
Hello Reichmaj,
My name is Morgan, I'm one of the U-verse Community Specialists. I appreciate you providing detailed info on your equipment. You are correct, recently AT&T released new gateway models that support wireless 802.11N. The 3801HGV is typically used to support all 3 U-verse services but, if you don't have U-verse TV service then it's possible that we could swap out the 2Wire/Pace 3801 unit for a 2Wire/Pace 5301NV Gateway which also supports the wireless 802.11N. I'm going to send you a private message that will land in your inbox and we will move forward from there. Thank you!
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bilalmemon
Contributor
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1 Message
10 years ago
Morgan - I have the same issue. I only have Uverse internet.
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reichmaj
Teacher
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36 Messages
10 years ago
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reichmaj
Teacher
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36 Messages
10 years ago
my thoughts
Well at least you email was the most informative. I'm still unable to get anywhere with AT&T technical support.
Allow me to rephrase my question - if i wanted to take advantage of the 802.11N protocol capabilities of my home laptops what AT&T service and modem/router should I have. No TV necessary only VOIP and internet.
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Hashemi_mh
Contributor
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1 Message
10 years ago
Hello Morgan,
I am having the same problem and was wondering if you would be able to help me as well?
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MorganCS
Former Employee
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549 Messages
10 years ago
Hello @Hashemi_mh
We'll be glad to help with this issue. We will be sending a Private Message to your Forum inbox and we will move forward from there. Thank you! 🙂
- MorganCS
- ATTU-verseCare
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Mv6
Contributor
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2 Messages
10 years ago
This is probably the wrong thread for this but I need help.
I have a 3801hgv gateway and i have two Xbox 360s connected to it and only one gets a open nat while the other is always on strict. This occurs when they are both in use.
How can i remedy this issue and will setting up a router behind this gateway help me out?
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Mv6
Contributor
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2 Messages
10 years ago
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blsky123
Contributor
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2 Messages
10 years ago
Hi Morgan, same issue here! Can you send me message about doing that swap? Thanks.
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ATTU-verseCare
Community Support
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6.7K Messages
10 years ago
Hi @blsky123
I'll be glad to help with your request. Check your Forum inbox for my Private Message and we'll move forward from there. 🙂
- MorganCS
- ATTU-verseCare
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