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Unwrapped: Setting Up that New Device

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Unwrapped: Setting Up that New Device

 

 

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It's that time of the year where friends and family have come and given us what we have wanted all year! Now to get it unwrapped and setup and start having some real fun!
Here's where we come in. Having issues getting it connected or having problems not getting it working the way you want? Get help setting up your

  • Gaming Devices
  • Mobile Phone
  • Routers
  • Security Cameras
  • Streaming Devices
  • E-mail
  • DIRECTV NOW

We have put together a panel of AT&T experts to help. Join us on December, 27 from 1-4pm ET for our Knowledge Sharing Session: Unwrapped: Setting Up that New Device!

In the meantime, check out these helpful articles:

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 1 of 99
Community Manager

Re: Unwrapped: Setting Up that New Device

Hello @hunterbrown5890 Thank you for posting!

 

This looks like it might be account specific and we might need to get some more information. I'm going to send you a private message with further details, you will see it in the upper right corner of the forums.

 

Thank you!

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 16 of 99
ACE - Expert

Re: Unwrapped: Setting Up that New Device

The card should have been sold with the phone so it would have cost you 244.99 for the phone.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 99
ACE - Master

Re: Unwrapped: Setting Up that New Device

Good afternoon from Ft. Lauderdale, where it is 79°F right now.  Snow is unlikely...

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 99
ACE - Guru

Re: Unwrapped: Setting Up that New Device

I have been doing a lot of experimenting with the various Arlo cameras and Orbi products from Netgear all attached to my NVG599 gateway.

Shout if you need any help with these.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 99
ACE - Expert

Re: Unwrapped: Setting Up that New Device

Orbi needs work...  Love mine but felt like a beta tester....  Arlo I love 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 99
Highlighted
ACE - Guru

Re: Unwrapped: Setting Up that New Device

Orbi is a strange one. For those installation where it works, it works very well. I have whole house coverage (3700 sq feet) with 100% signal everywhere including outside. Never a hiccup.

Then there are folks who are having endless issues, almost all environment related. Tough one for NG to reproduce.

Having lots of fun with Arlo. Got coyotes in my yard eating figs and yesterday a huge bobcat walking past our fence!

https://www.youtube.com/watch?v=F4l_pF4eOVs

 

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 21 of 99
Tutor

Re: Unwrapped: Setting Up that New Device

@GLIMMERMAN76 Is correct.

 

@hunterbrown5890 For more information it requires a $45 or higher payment plus the cost of the Iphone SE at $199.99.

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Message 22 of 99

Re: Unwrapped: Setting Up that New Device

Plz plz plz help, i need your help plz, i have been trying everything but i can't got helped already. I bought an AT&T phone to be used in my country Colombia, but i can't use my simcard cause the network is locked, i have sent the request to unlock it by the code but it goes denied cause i have to be 6 months with your service BUT THERE IS NO AT&T SERVICE HERE so i can't do that. Plz plz plz plz help me plz plz i need help plz plz.
Message 23 of 99

Re: Unwrapped: Setting Up that New Device

@ ATTDmitriyCM okay I will be waiting for your message

Message 24 of 99
ACE - Expert

Re: Unwrapped: Setting Up that New Device

@EXE_KRISTO

 

Your stuck as att will not unlock a prepaid phone before it's served it's six months time.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 25 of 99
ACE - Master

Re: Unwrapped: Setting Up that New Device

I'll contribute a question - though more configuration than installation.  My iPhone (admittedly, an older phone - 6) does not smoothly and transparently shift from WiFi to mobile data or vice versa - I often need to switch from the current app to the home screen and back to get it to notice the change.  Some revs of iOS ago, they seemed to make a big deal about such transitions being well handled - am I missing a setting or something, or did they overstate how good things were (or is my phone possibly just not behaving well)?

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 26 of 99
ACE - Expert

Re: Unwrapped: Setting Up that New Device

@Jrandomuser

 

You have updated carrier settings?

 

 

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Message 27 of 99
ACE - Master

Re: Unwrapped: Setting Up that New Device

As far as I know - I always accept them when they are offered.

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Message 28 of 99

Re: Unwrapped: Setting Up that New Device

@rpd180 you posted the one for the iPhone 6 not the iPhone SE

Message 29 of 99
ACE - Expert

Re: Unwrapped: Setting Up that New Device

@RhodesMan

 

The orbi works fine there software stinks...   It's gotten better with time.  I have the first orbi released.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 30 of 99
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