Unable to connect to ip cameras from remote location

Thanks for the reply Greg, but as I stated in my original post, I have already done the steps that you have suggested, and they still do not work from a remote computer.

Just so there's no confusion, when at the remote computer I entered the public address, followed by a colon and then the port number. For example, 123.456.78.90:8181, where 8181 represents the port that I assigned to each camera in the port forwarding section of the router.

This setup works great on my Android phone (wifi turned off) but for some strange reason it doesn't work from a remote computer, or even my own computer that is connected to the network.. The browser just times out.

I know how to do this. I had them setup for years on my other network but they're not working the same with this uverse router, for some reason.

Double check the info in the Firewall tab, per the info at portforward.com.  Just realized that when I put down the website for Portforward, I put in .net, not .com as it should be.  Look for the Trendnet camera in this list http://portforward.com/english/routers/port_forwarding/2wire/3800HGV-B/default.htm#T  If it is not listed, choose one of the Trendnet cameras, and the info is still the same.  You just need to know what the ports are for the camera.  Keep in mind, that you also have to do some setup on the camera webserver side also, to allow external access, if not using the app on your phone, and want to access the camera through a web browser.

Thanks, but I've already done all that. I've given each camera a static IP and assigned each a different port in their web server page, and I've forwarded those ports in the router page to the camera IP address. That all seems to work through my phone but will not work from any computer.

OK, here's an example. In my phone camera app settings page(I'm using the IP Cam Viewer Basic app) I entered 123.456.78.90:8181...bam, I have the camera image and can manipulate the pan and tilt with no problem. But, if I enter that same address, 123.456.78.90:8181 into my computer's web browser I get nothing.

Because I am getting the video stream on my phone that tells me that I have the ports open and working correctly. What I can't figure out is why not from a computer web browser?

I thought about the DHCP thing so I went ahead and set one of the cameras to DHCP and I let the router assign the IP. No change. Still cannot connect using the public address. Works fine with the LAN address.

As far as going to each cameras webserver, how do you think that I assigned them their static IP's?

So, let me reiterate something here. With my previous setup I had local cable modem broadband internet with a DLink DIR655 router. I assigneed each camera a static address and then forwarded their ports in the DIR655 router webserver, and they all worked great. I could access my cameras from any computer that had internet by using the public address. I have done essentially the same thing with the RG3801hgv, but I cannot access my cameras using the public address that I get from the 3801hgv. For some reason the firewall in the 3801hgv is still blocking them. I have even set them to DMZ in the router and they don't work.

Here's a screenshot of one of my cam's network setup page. As you can see from it it is set to DHCP.

Driveway Cam

And here's a screenshot of the 3801hgv firewall status page showing the cams with their ports forwarded.

3801HGV

I had same problem with my Foscams after switching from DSL to UVerse.  I could access on my LAN, but not remotely, nor would emails of motion alerts go out. I tried everything and finally called tech support.  After 2 hours trying to get my cameras to work through a 2wire 3600 RG,  the tech added static IP to my account and solved the problem.  I did not want to add the extra cost of static IP, but the problem wore me out.  Working fine now.  Apparently the UVerse IP assignments work differently than with DSL.  I don't like spending the extra money for static IP and am hoping there is a way to connect remotely without.  Interested to hear what you figure out.